CoSupport AI
What is User Evaluation?
User Evaluation delivers a comprehensive AI-native platform for customer understanding and research analysis. The platform combines powerful transcription capabilities, multimodal AI chat, and advanced analytics to help businesses extract meaningful insights from their customer data across audio, video, text, and CSV formats.
The solution features AI-generated reports and presentations, sentiment analysis, and collaborative tools enabling teams to organize insights using Kanban boards. With advanced security protocols, GPT-4 integration, and support for 57+ languages, the platform ensures secure and efficient customer data analysis while never training on client data.
Features
- AI-Powered Transcription: Supports 57+ languages for video and audio transcription
- Multimodal AI Chat: Extract information across files with visualization capabilities
- Automated Insights Generation: Creates insights with source attribution
- AI-Generated Reports: Produces behavior analysis reports with data visualizations
- Meeting Integration: Automatic recording and analysis of virtual meetings
- Sentiment Analysis: Interprets customer emotions in audio and video files
- Collections Organization: Kanban board system for insight management
- Security Protection: State-of-the-art encryption and regular security audits
Use Cases
- Customer Research Analysis
- User Interview Processing
- Market Research Documentation
- Team Collaboration on Customer Insights
- Meeting Analysis and Documentation
- Customer Feedback Analysis
- Research Report Generation
- Customer Sentiment Tracking
FAQs
-
How many languages does the platform support?
The platform supports transcription and AI features for 57+ different languages. -
What happens to customer data?
The platform never uses customer data for training AI models and maintains strict security protocols with state-of-the-art encryption. -
What AI models does the platform use?
The platform uses GPT-4 and other advanced fine-tuned AI models to deliver services. -
What file formats are supported?
The platform supports audio, video, text, and CSV file formats for analysis.
Related Queries
Helpful for people in the following professions
User Evaluation Uptime Monitor
Average Uptime
100%
Average Response Time
189.9 ms
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