Vintom Engage your customers with Hyper personalized video

What is Vintom?

Vintom empowers corporations to deepen customer relationships through hyper-personalized video communication. By delivering customized messages that resonate individually, the platform enhances communication effectiveness significantly. This approach helps companies improve customer satisfaction metrics, achieve higher conversion rates across various stages like onboarding, activation, and sales, and ultimately drive better business outcomes, including notable reductions in customer churn.

The platform provides extensive personalization capabilities, allowing modification of nearly every video element. Data such as customer names or transaction details can be directly inserted, and complex logic rules can alter video content and appearance dynamically. Personalization extends to audio elements like words or entire sentences, visual components including captions, graphics, and images, and even the actors, offering choices between AI avatars or recorded human actors with dynamically changing dialogues based on user data. Interactive features like user-driven story paths, call-to-action buttons, and embedded data collection forms further enhance engagement.

Features

Hyper-Personalization Engine: Tailors video content dynamically based on individual customer data.
Audio Personalization: Dynamically changes single words, sentences, or entire audio sections.
Visual Personalization: Customizes captions, graphics, images, animations, and charts.
AI Avatars & Real Actors: Utilizes AI-generated avatars or recordings of real actors with dynamic dialogues.
Interactive Video Elements: Incorporates user decision points, clickable CTAs, and data collection forms.
Scalable Video Generation: Capable of producing millions of personalized videos daily, in real-time or batches.
Omni-Channel Delivery: Distributes videos via email, SMS, WhatsApp, web embeds, and mobile apps.
Flexible Data Integration: Accepts data for personalization via API or CSV/XLSX file uploads.
Corporate Grade Security: Ensures GDPR compliance and offers options for displaying sensitive data securely, including anonymization.

Use Cases

Enhancing customer onboarding processes with personalized welcome videos.
Increasing user activation rates through tailored guidance videos.
Boosting upsell and cross-sell conversions with personalized offers.
Improving customer retention and loyalty via customized communication.
Delivering personalized monthly statements or reports (e.g., pension funds, banking).
Creating targeted marketing campaigns across various industries.
Personalizing communication in sectors like Telco, Banking, Insurance, and E-commerce.

FAQs

What aspects of a video can be personalized with Vintom?

You can personalize nearly everything, including audio (words, sentences), visual elements (text, graphics, images, charts), actors (using AI avatars or real actors with dynamic dialogue), and interactive elements.
How is customer data integrated for personalization?

Data can be transferred automatically through an API or via CSV or XLSX file uploads through the web panel.
How are the personalized videos delivered to customers?

Vintom supports omni-channel delivery via email, SMS, WhatsApp, embedded on websites, or within mobile apps.
Is the platform secure and compliant with data regulations?

Yes, Vintom is GDPR compliant and offers features like data anonymization and the ability to display sensitive data without transmitting it to Vintom.
Can Vintom handle large-scale video generation?

Yes, the platform is scalable and capable of generating millions of personalized videos daily, either in real-time or in batches within 24 hours.