CoSupport AI
What is Violet?
Violet simplifies cross-platform commerce by providing a single, unified API that enables businesses to integrate embedded checkout, consolidate product catalogs, and manage complex order lifecycles across multiple merchants and platforms. Designed for rapid merchant onboarding, Violet’s pre-built ecommerce integrations facilitate seamless connections, fluid data handling, and efficient authentication and monitoring.
Through its advanced unified data schema, Violet normalizes disparate merchant product data, ensuring compatibility and ease of management without manual intervention. The platform also enables automated routing of nested cart orders to different merchants, handling fulfillment, returns, refunds, and exchanges in real time, allowing organizations to offer a consistent and trustworthy shopper experience.
Features
- Unified Checkout API: Simplifies cross-platform embedded checkout creation.
- Merchant Onboarding: Fast onboarding with pre-built ecommerce integrations.
- Unified Product Catalog: Combines and normalizes product data from various sources.
- Nested Cart Processing: Handles complex multi-merchant orders without rebuilding checkout.
- Order Lifecycle Management: Tracks fulfillment, returns, refunds, and exchanges in real time.
- Automated Integrations: Easily connect new merchants with minimal technical overhead.
Use Cases
- Rapid onboarding of new merchants onto a marketplace with minimal manual effort.
- Enabling cross-platform checkout experiences for online marketplaces.
- Aggregating and standardizing product data from various ecommerce platforms.
- Automating order processing, fulfillment, and post-purchase support across multiple vendors.
- Reducing development time and integration complexity for ecommerce solution providers.
FAQs
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What problems does Violet solve for ecommerce businesses?
Violet addresses integration complexity by providing a unified API for cross-platform checkout, normalized product catalogs, automated merchant onboarding, and real-time order support. -
Can Violet handle returns and exchanges in real time?
Yes, Violet tracks fulfillment, returns, refunds, and exchanges in real time through its Order Lifecycle Events. -
How does Violet simplify merchant onboarding?
Violet offers pre-built ecommerce integrations that allow quick setup, easy authentication, and data flow monitoring with just a few clicks. -
Does Violet support multi-merchant and nested cart checkouts?
Yes, Violet's Unified Checkout API efficiently manages multi-merchant orders and nested carts within a single order.
Helpful for people in the following professions
Violet Uptime Monitor
Average Uptime
100%
Average Response Time
198.5 ms
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