CoSupport AI
What is Who's Responding?
Who's Responding is a comprehensive emergency response management tool designed for fire departments, EMS agencies, police, SAR teams, and other public safety organizations. This platform leverages cellular technologies to deliver instant notifications, enable responder tracking with optional GPS, and streamline team communications through Push-to-Talk and internal messaging features. Its intuitive smartphone and web-based interfaces empower teams to make informed, timely decisions during critical incidents.
The system includes live radio streaming, a virtual pager, turn-by-turn navigation, and robust management tools for administrators. With support for both smartphones and non-smartphones, real-time dashboards for Smart TVs, and automated dispatch message plotting, Who's Responding is positioned as a must-have solution to modernize emergency response coordination and improve situational awareness nationwide.
Features
- Real-time Notifications: Instant alerts via push, SMS, email, or automated calls.
- Responder Tracking: See who is responding and their estimated arrival time.
- Optional GPS Tracking: Locate responders for more efficient team deployment.
- Push-to-Talk (PTT): Live, recorded voice chat to coordinate actions.
- Internal Messaging: Real-time group and private communication tools.
- Virtual Pager: Smartphone-based live radio stream to replicate traditional pagers.
- Turn-by-Turn Navigation: Integrated map and audio guidance to incident scenes.
- Web-Based Dashboard: Live overview of responder status for Smart TVs and control panels.
- Incident Images: Share photos related to calls within the team.
- Comprehensive Management Tools: Admin features to manage users, logs, preplans, and reporting.
Use Cases
- Fire department alerting and member tracking during dispatch.
- Coordinating EMS teams responding to incidents.
- Enhancing police or public safety team communication and awareness.
- Managing SAR teams and technical rescue responses.
- Monitoring availability and location of on-call personnel.
- Supplementing traditional paging systems for emergency departments.
- Providing instant dispatch message relay to all field members.
- Centralizing incident information for administrative review and reporting.
FAQs
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Does Who's Responding support both smartphones and non-smartphones?
Yes, the service provides notification and response features for both smartphones and non-smartphones, including text message alerts and automated phone calls. -
How does the Push-to-Talk feature work?
Push-to-Talk enables real-time voice communication between team members, turning smartphones into two-way radios with messages that can be replayed. -
Can responder locations be tracked during an incident?
Yes, optional GPS tracking allows for real-time visualization of responder locations to inform deployment and coordination. -
What types of notifications does the system support?
Notifications can be delivered by push notification, SMS text message, email, or automated phone call based on member preferences. -
Is a web-based dashboard included?
Yes, administrators and teams can access a live real-time dashboard for visualizing responder status and incident information.
Related Queries
Helpful for people in the following professions
Who's Responding Uptime Monitor
Average Uptime
100%
Average Response Time
157.06 ms
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