CoSupport AI
What is Yonder HQ?
Yonder HQ is an advanced AI-powered platform specifically designed for tourism businesses, combining intelligent chatbot capabilities with comprehensive review management solutions. The platform leverages GPT technology to handle customer inquiries 24/7, while also providing automated review collection and analysis tools.
The system seamlessly integrates with existing booking systems and offers powerful automation features that help tourism operators save time, increase direct bookings, and improve customer satisfaction. Its specialized tourism-focused AI can answer up to 95% of customer questions immediately, while its review system helps businesses generate up to 5x more reviews than traditional methods.
Features
- GPT-Based Tourism Chatbot: Answers 95% of customer questions instantly
- Automated Review System: Generates 5x more reviews with email/SMS requests
- Booking System Integration: Real-time availability and automated responses
- Multi-Channel Support: Website and Facebook Messenger integration
- Analytics Dashboard: Detailed insights on customer feedback and performance
- Personalized Recommendations: AI-powered tour and package suggestions
- Multi-Language Support: Surveys and reviews in 8+ languages
- Mobile App Access: Available on Android and iOS
Use Cases
- 24/7 customer inquiry handling
- Automated review collection
- Customer feedback analysis
- Tour and package recommendations
- Booking assistance
- Reputation management
- After-hours customer support
- Customer satisfaction monitoring
FAQs
-
What happens if I exceed the usage limits?
You'll receive an email notification at 80% of your limit. For chatbot usage, occasional exceeding by 20% is acceptable, but consistent overages will require a plan upgrade. -
Is there a low season pricing option?
Yes, you can switch to a lower usage plan during off-season months since plans are usage-based and monthly. -
What is the setup process like?
Setup includes configuration, training, and testing by Yonder's in-house conversation design team, taking 1-4 weeks depending on business complexity. -
Can I cancel my subscription anytime?
Yes, you can cancel anytime from the Yonder dashboard and retain access until the end of your current billing period.
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