Zowie favicon

Zowie
Transform customer service with AI-powered automation and intelligence

Zowie
Contact for Pricing

Home: https://getzowie.com

Social:
Visit Zowie

What is Zowie?

Zowie revolutionizes customer service by combining sophisticated AI technology with enterprise-grade automation capabilities. Its comprehensive solution includes an AI Agent for customer-facing interactions and an AI Inbox for streamlined backend operations, enabling businesses to handle complex customer inquiries across multiple channels and languages.

The platform leverages cutting-edge technologies including Zowie X2, Decision Engine, and Reasoning Engine to deliver precise, personalized customer support while maintaining brand consistency. With enterprise-level security compliance (GDPR and SOC 2) and integration capabilities with leading LLM providers like OpenAI, Google, Anthropic, and Meta, Zowie ensures reliable, secure, and efficient customer service automation.

Features

  • AI Agent: Automated customer conversations across all channels and languages
  • Decision Engine: 100% accuracy in automated process execution
  • Reasoning Engine: Context-aware customer support using company data
  • Multi-Channel Support: Integration with chat, email, phone, and social media
  • Security Compliance: GDPR and SOC 2 certified protection
  • LLM Integration: Compatible with OpenAI, Google, Anthropic, and Meta
  • Feedback & Training: AI agent customization and improvement system
  • Workflow Automation: End-to-end resolution of complex customer inquiries

Use Cases

  • Customer inquiry automation
  • Multi-language customer support
  • Order management and returns
  • Booking and reservation handling
  • Customer data analysis
  • Process automation
  • Ticket resolution
  • Brand consistency maintenance

FAQs

  • What security certifications does Zowie have?
    Zowie is GDPR and SOC 2 Type II certified, providing enterprise-level protection for customer data.
  • Which language models does Zowie support?
    Zowie integrates with leading LLMs including OpenAI, Google, Anthropic, and Meta.
  • Can Zowie handle complex customer service workflows?
    Yes, Zowie can automate complex workflows and resolve issues from start to finish using its Decision Engine and Reasoning Engine technologies.

Related Queries

Helpful for people in the following professions

Zowie Uptime Monitor

Average Uptime

99.93%

Average Response Time

247.4 ms

Last 30 Days

View all

Related Tools:

View all Alternatives

Blogs:

  • Best text to speech AI tools

    Best text to speech AI tools

    Text-to-speech (TTS) AI tools are designed to convert written or text-based content into natural-sounding spoken audio. These tools utilize various deep learning and neural network architectures to generate human-like speech from textual input.

  • Best AI Tools For Startups

    Best AI Tools For Startups

    we've compiled a straightforward list of user-friendly AI tools designed to give startups a boost. Discover practical solutions to streamline everyday tasks, enhance productivity, and gain valuable insights without the need for a tech expert. Learn where and how these tools can be applied in your startup journey, from automating repetitive tasks to unlocking powerful data analysis. Join us as we explore the features that make these AI tools accessible and beneficial for startups in various industries. Elevate your business with technology that works for you!

Comparisons:

Didn't find tool you were looking for?

Be as detailed as possible for better results