AI call assist favicon AI call assist VS Productive favicon Productive

AI call assist

AI call assist delivers instant, accurate, and human-like responses to every inbound call 24/7, enhancing customer satisfaction and freeing up your team’s time.

The platform employs sophisticated voice recognition, dynamic response generation, and real-time feedback mechanisms. It provides live call insights and data, scales with business growth, and prioritizes security and data protection.

Productive

Productive is an AI-powered assistant designed to enhance your cell phone calls. It seamlessly integrates with your existing number and automatically handles crucial tasks such as note-taking, creating tasks and events, and logging information into your CRM.

By automating these processes, Productive allows you to be fully present during calls, ensuring every detail is captured without manual effort. The platform also offers call recording and transcription, providing a comprehensive record of your conversations.

Pricing

AI call assist Pricing

Paid
From $349

AI call assist offers Paid pricing with plans starting from $349 per month .

Productive Pricing

Free Trial
From $20

Productive offers Free Trial pricing with plans starting from $20 per month .

Features

AI call assist

  • Advanced Voice Recognition: Accurately captures customer inputs.
  • Dynamic Response Generation: Creates contextually relevant responses.
  • Live Call Insights & Data: Provides real-time information and post-call summaries.
  • Real-Time Feedback Mechanism: Refines responses during interactions.
  • Scalable Solutions: Adapts and expands with business needs.
  • Security and Data Protection: Ensures confidentiality with encryption and secure data handling.

Productive

  • AI Note-Taking: Automatically generates notes from your phone calls.
  • Automated Tasks & Event Detection: Identifies and creates tasks and events based on call content.
  • CRM Integration: Seamlessly logs call details and notes into your CRM system.
  • Call Recording & Transcription: Records and transcribes your calls for later review.
  • Automated CRM Logging: Automatically updates your CRM with call information and notes.
  • In-Call Voice Notes: Record voice notes.
  • Enhanced Voicemail: Get better Voicemail.

Use Cases

AI call assist Use Cases

  • Answering customer inquiries 24/7
  • Handling multiple calls simultaneously
  • Providing consistent information to customers
  • Freeing up staff from call handling
  • Making bookings and reservations
  • Processing orders over the phone

Productive Use Cases

  • Automating note-taking during client calls
  • Creating tasks and follow-ups from phone conversations
  • Automatically logging call details into a CRM system
  • Recording calls for compliance and training purposes
  • Transcribing calls for easy review and reference

FAQs

AI call assist FAQs

  • Can I cancel my subscription at any time?
    We offer flexible subscription options, allowing you to adjust or cancel your plan as per your business requirements, with transparent and simple cancellation policies.
  • Can the solution be customized to suit my business’s specific needs?
    Definitely! We will assign a dedicated representative to collaborate with you, understand your unique requirements, and fine-tune the solution to align with your preferences and business objectives.
  • Is it possible for AI call assist to manage multiple branches?
    Absolutely! Our solution is engineered to meet the demands of businesses operating at several locations, assuring uniform and effective communication throughout your enterprises.
  • Is there any setup fee involved?
    Our standard plans have no hidden or additional setup fees. Everything is included in the transparent pricing of your chosen package. However, if you require custom work or advanced configurations, which fall under our Enterprise plan, a setup fee may apply. We will clearly outline any such costs upfront, ensuring full transparency.
  • What happens if I exceed the usage limits of my plan?
    As you approach your call limit, we will promptly reach out to you. Our team is committed to understanding your needs and will offer solutions such as additional call credits or suggest an upgrade to a more suitable plan, ensuring your service remains uninterrupted and optimally aligned with your usage patterns.

Productive FAQs

  • Do you do call transcriptions?
    Yes, we provide transcriptions for your calls.
  • Is call recording legal?
    It depends on the laws of your State/Country. Call recording is already widely used by businesses for conversation reference, customer service quality assurance, and legal compliance. In the US, some States require two-party consent, which means everyone on the call must consent to the call being recorded. Please ensure you are aware of these laws and abide by them.
  • Will Productive store data or “files” on my phone?
    No, Productive does not store any data or “files” on your phone. Your call details are secure and authenticated by your username and phone number, and only accessible to you. They are stored in our secure AWS Servers. You can access or delete them at any time via Productive or when logged into your CRM.
  • Will Productive work with my current phone number?
    Yes, Productive works with your current mobile number. You don’t need to buy or give out a new number to your contacts. Callers will reach you on the same number you’ve always used.
  • How is the call quality?
    Productive uses your wireless carrier’s phone service when you make or receive calls so you get the same high call quality as your regular mobile calls.

Uptime Monitor

Uptime Monitor

Average Uptime

100%

Average Response Time

437.23 ms

Last 30 Days

Uptime Monitor

Average Uptime

99.65%

Average Response Time

531.53 ms

Last 30 Days

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