AI Desk vs AIHelp Detailed comparison features, price

AI Desk

AI Desk revolutionizes customer service by providing an intelligent chatbot solution that seamlessly integrates with any website. The system leverages advanced AI technology trained on specific business data to deliver accurate, personalized responses to customer inquiries around the clock.

The platform combines sophisticated lead detection capabilities with customizable widget features, enabling businesses to identify high-potential customers while maintaining brand consistency. Its cost-effective approach to customer support dramatically reduces operational expenses while improving response times and customer satisfaction rates.

AIHelp

AIHelp is a comprehensive customer support and operations platform designed to enhance user engagement and streamline service delivery. The platform offers a range of AI-powered features, including AI chatbots, in-app messaging, and customizable AI forms, to ensure efficient and personalized customer interactions.

AIHelp integrates seamlessly into both mobile (via SDK) and web environments, providing users with quick and easy access to support. Its robust functionality and customizable workflows cater to complex business needs, while its flexible design allows for scalability as companies grow. AIHelp supports multiple platforms and offers tools for in-app operations and push notifications, improving communication and user retention.

Pricing

AI Desk Pricing

Freemium

From $19

AI Desk offers Freemium pricing with plans starting from $19 per month .

AIHelp Pricing

Freemium

AIHelp offers Freemium pricing .

Features

AI Desk

24/7 Support: Continuous automated customer service without human intervention
AI Training: Custom knowledge base creation from business data and documents
Hot Leads Detection: Identifies potential customers based on conversation patterns and browsing behavior
Customizable Widget: Brandable chat interface with adjustable colors and logos
Cost-Effective: Significant reduction in customer service operational costs
Easy Integration: Simple website embedding process with minimal technical requirements

AIHelp

AI Chatbot: Automates customer service with intelligent responses and issue resolution.
In-App Messaging: Enables direct communication between users and customer service within the app.
Customizable AI Forms: Allows creation of tailored forms for various self-service solutions.
Workflow Management: Streamlines issue classification and assignment for efficient resolution.
Push Notifications: Sends targeted messages to users to improve engagement.
Multi-Platform Support: Compatible with all major platforms, including iOS and Android.
Web Customer Support: Provides a user-friendly web chat interface for instant customer interaction.
Team Management: Facilitates efficient team organization and performance monitoring.
Operation Module: Integrates news, strategies, and announcements into the customer service system.

Use Cases

AI Desk Use Cases

Automated customer support for websites
Lead generation and qualification
Product information and FAQ handling
Customer onboarding assistance
Sales support automation
After-hours customer service

AIHelp Use Cases

Enhancing customer support in mobile games.
Improving user engagement in mobile applications.
Providing instant customer service on websites.
Streamlining customer support workflows.
Automating responses to frequently asked questions.
Managing customer feedback and issues.
Gathering user insights through questionnaires.

FAQs

AI Desk FAQs

What is AI Customer Service, and how does it work?

AI Customer Service is an automated support system that uses artificial intelligence to handle customer inquiries. It works by being trained on your business data to provide accurate responses to customer questions 24/7.
How can AI Desk reduce customer support costs?

AI Desk reduces support costs by automating customer service tasks that would typically require human agents, offering a solution at $18.99 per month compared to the average monthly rate of $3,629 for a support manager in the US.
Is my business data safe with AI Desk?

AI Desk ensures the security of your business data through secure data handling practices and protected training processes for the AI system.

AIHelp FAQs

How do you define a Monthly Active User?

A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month.
How does the 21 days trial work?

We give you 21 days to download & integrate AIHelp in your mobile app. We won't ask you for your credit card details until after these 21 days.
How do I pay for a AIHelp plan?

You can pay for any of the AIHelp plans with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI Compliance ensure that your data stays secure.
Can I upgrade my plan at any time?

Sure, you can upgrade your plan at any time. We'll start charging you the new monthly rate at your next scheduled payment date.
Do you charge extra for multiple platforms?

No, we don't charge extra for multiple platforms. If you have an iOS and Android app we aggregate the number of monthly active users (MAU), across both platforms.