CoSupport AI
What is AIHelp?
AIHelp is a comprehensive customer support and operations platform designed to enhance user engagement and streamline service delivery. The platform offers a range of AI-powered features, including AI chatbots, in-app messaging, and customizable AI forms, to ensure efficient and personalized customer interactions.
AIHelp integrates seamlessly into both mobile (via SDK) and web environments, providing users with quick and easy access to support. Its robust functionality and customizable workflows cater to complex business needs, while its flexible design allows for scalability as companies grow. AIHelp supports multiple platforms and offers tools for in-app operations and push notifications, improving communication and user retention.
Features
- AI Chatbot: Automates customer service with intelligent responses and issue resolution.
- In-App Messaging: Enables direct communication between users and customer service within the app.
- Customizable AI Forms: Allows creation of tailored forms for various self-service solutions.
- Workflow Management: Streamlines issue classification and assignment for efficient resolution.
- Push Notifications: Sends targeted messages to users to improve engagement.
- Multi-Platform Support: Compatible with all major platforms, including iOS and Android.
- Web Customer Support: Provides a user-friendly web chat interface for instant customer interaction.
- Team Management: Facilitates efficient team organization and performance monitoring.
- Operation Module: Integrates news, strategies, and announcements into the customer service system.
Use Cases
- Enhancing customer support in mobile games.
- Improving user engagement in mobile applications.
- Providing instant customer service on websites.
- Streamlining customer support workflows.
- Automating responses to frequently asked questions.
- Managing customer feedback and issues.
- Gathering user insights through questionnaires.
FAQs
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How do you define a Monthly Active User?
A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month. -
How does the 21 days trial work?
We give you 21 days to download & integrate AIHelp in your mobile app. We won't ask you for your credit card details until after these 21 days. -
How do I pay for a AIHelp plan?
You can pay for any of the AIHelp plans with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI Compliance ensure that your data stays secure. -
Can I upgrade my plan at any time?
Sure, you can upgrade your plan at any time. We'll start charging you the new monthly rate at your next scheduled payment date. -
Do you charge extra for multiple platforms?
No, we don't charge extra for multiple platforms. If you have an iOS and Android app we aggregate the number of monthly active users (MAU), across both platforms.
Related Queries
Helpful for people in the following professions
AIHelp Uptime Monitor
Average Uptime
99.42%
Average Response Time
1562.4 ms
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