AiChat vs InvoCom Detailed comparison features, price

AiChat

AiChat delivers a sophisticated suite of AI-powered software solutions designed to revolutionize customer interactions across marketing, sales, and customer service channels. The platform combines advanced natural language processing with industry-specific capabilities to provide personalized customer experiences at scale.

Built on proprietary hybrid AI technology, AiChat features multi-language support, sentiment analysis, and domain-specific knowledge for various industries including retail, FMCG, automotive, and hospitality. The platform enables seamless integration with existing business systems while providing comprehensive analytics and continuous learning capabilities to optimize performance.

InvoCom

InvoCom provides an AI-driven chatbot solution focused on enhancing customer interactions and streamlining business processes. This tool helps businesses engage website visitors, deliver personalized experiences, and improve conversion rates, ultimately contributing to increased revenue.

Leveraging Artificial Intelligence and Natural Language Processing (NLP), the chatbot handles customer inquiries, manages FAQs, facilitates live chats, and captures leads. It incorporates sentiment analysis to understand user emotions during conversations. Additionally, the platform offers analytics for monitoring customer engagement and chatbot performance, supporting data-driven decision-making. Integration with websites is designed to be straightforward, pushing data to CRM and marketing automation platforms.

Pricing

AiChat Pricing

Contact for Pricing

AiChat offers Contact for Pricing pricing .

InvoCom Pricing

Freemium

From $40

InvoCom offers Freemium pricing with plans starting from $40 per month .

Features

AiChat

Natural Language Processing: Advanced intent detection and domain-specific understanding
Machine Learning: Continuous improvement through user interactions
Multi-channel Integration: Single API connection to multiple communication channels
Human-AI Collaboration: Smart answer suggestions and seamless agent handover
Multi-language Support: Built-in language identification with local context understanding
Sentiment Analysis: Context and emotion understanding for optimal response
Analytics Dashboard: Comprehensive performance tracking and insights
Industry-specific Knowledge Base: Pre-built domain expertise for various sectors

InvoCom

AI Intent-Base Chat Flows: Conducts smart bot conversations, handles FAQs, Live Chats, gathers leads, and entertains inquiries.
Smart ChatBot Analytics: Automatically assigns conversations and tickets to agents, manages customer-centric activities.
Real-Time Performance Analytics: Provides quantitative analysis of performance with exportable reports (CSV).
Swift Integration: Easy embedding of the chat widget onto websites with data push capabilities to CRM and other platforms.
NLP Support: Utilizes AI and Natural Language Processing, including sentiment analysis to detect human emotions.
Automated Customer Support: Offers 24/7 availability and quick turnaround times.
Lead Generation Engine: Helps boost sales and instantly qualify leads.
Ticketing System: Manages customer support requests efficiently.
Live Chat: Enables real-time conversation with customers.

Use Cases

AiChat Use Cases

Customer service automation
Lead qualification and conversion
Marketing campaign automation
E-commerce sales assistance
Appointment booking
Product recommendations
FAQ management
Customer engagement and support

InvoCom Use Cases

Automating customer support responses.
Qualifying website leads automatically.
Increasing customer engagement on websites.
Handling frequently asked questions (FAQs) instantly.
Providing 24/7 customer service availability.
Gathering insights into customer behavior through analytics.
Integrating chat support with CRM and marketing tools.

FAQs

AiChat FAQs

How does AiChat's pricing structure work?

AiChat's pricing is primarily based on the modules required rather than chat volume, ensuring businesses can engage with customers without limitations. Different suites (Service, Marketing, and Commerce) are available with various features and add-ons.
What languages does AiChat support?

AiChat offers multi-language support with built-in language identification and translation capabilities, including proprietary South East Asia language packages that can detect and understand local slangs and short forms.
What industries does AiChat specialize in?

AiChat specializes in various B2C domains including Retail, FMCG, Automotive, Hospitality, Pharmaceutical, Education, and Financial Institutes with industry-specific entity extraction and domain knowledge.

InvoCom FAQs

How to integrate the InvoCom chatbot into your website?

You can integrate the chatbot in less than 30 seconds by copy-pasting the provided snippet code onto your website.
How to enable desktop notifications for InvoCom?

Sign in to your account, navigate to 'settings' from the left-hand panel, choose 'notifications', and adjust the settings as needed.
What capabilities does the AI chatbot have?

InvoCom's chatbot can conduct smart conversations, handle FAQs, manage Live Chats, gather leads, entertain inquiries, and utilize NLP with sentiment analysis.
Can InvoCom integrate with other platforms?

Yes, InvoCom's data harnessing technology can push data to CRM, marketing automation, and other internal platforms.