CoSupport AI
Assort Health
VS
Talkie.ai
Assort Health
Assort Health offers a voice AI solution designed to streamline patient communication for healthcare providers. It automates routine calls, freeing up staff and reducing patient wait times. The system uses generative AI fine-tuned for specific medical specialties such as orthopedics, dermatology, ophthalmology, OB-GYN, pediatrics, dentistry, gastroenterology, and ENT. This ensures accurate and efficient handling of patient inquiries.
Assort Health's AI seamlessly integrates with existing EHR and PM workflows and improves practice efficiency, and provides benefits like, reduced hold times, and 24/7 availability. The customizable and adaptable system, allows for tailored interactions that align with the practice's specific needs and brand.
Talkie.ai
Talkie.ai offers AI-driven voice assistants specifically designed for the healthcare sector. These virtual assistants automate a variety of front-desk and call center tasks, aiming to enhance patient access and operational efficiency for clinics and medical practices. By leveraging advanced artificial intelligence and speech recognition technology, the tool provides automated self-service options for patients calling their healthcare providers.
The system handles a significant volume of repetitive calls, such as appointment management, prescription refill requests, and frequently asked questions, freeing up staff to focus on more complex patient interactions. Talkie.ai integrates with major Electronic Health Record (EHR) and telephony systems, ensuring seamless data flow and compatibility with existing workflows. It operates 24/7, reducing patient wait times and improving overall satisfaction while maintaining compliance with security standards like HIPAA and SOC 2.
Pricing
Assort Health Pricing
Assort Health offers Contact for Pricing pricing .
Talkie.ai Pricing
Talkie.ai offers Contact for Pricing pricing .
Features
Assort Health
- 24/7 Appointment Management: Eliminate hold times and schedule, reschedule, cancel, or confirm appointments.
- Switchboard: Provider Triage, Routing & FAQ: AI triages calls and answers FAQs based on provider names and patient needs.
- Patient Case Creation: Allow patients to provide information for staff to process later or in real-time.
- Fill Cancellations & Send Follow-ups: Notify patients proactively via SMS or calls for cancellations, reminders, and follow-ups.
- Prescription Refills: Patients can request prescription refills or renewals via call.
- SMS Recovery: Recover unscheduled appointments with automated SMS follow-ups.
- Customizable Voices: Personalize interactions with tailored voice options that match your brand.
- Multilingual Support: Communicate effortlessly with patients in their preferred language.
- Bespoke Workflow Automation: Customized tailored AI solutions
- Deep integrations into your EHR & PM workflows: Generative AI models deliver industry-leading 98.6% accuracy.
Talkie.ai
- AI-Powered Scheduling: Automates booking, rescheduling, and reminding patients of appointments.
- Automated Prescription Refills: Collects refill requests via voice and updates EHR systems.
- Intelligent Call Routing: Directs patient calls to the correct department or provider based on spoken needs.
- FAQ Automation: Instantly answers common patient questions about hours, services, etc.
- Proactive Patient Outreach: Initiates calls, texts, and emails for checkups, reminders, and campaigns.
- EHR Integration: Connects seamlessly with major EHR and telephony systems for data synchronization.
- 24/7 Patient Self-Service: Provides round-the-clock access for patients to manage requests.
- Multilingual Support: Offers voice assistance in multiple languages, including Spanish.
- Voice Intelligent Intake: Gathers patient details like symptoms and personal information via conversation.
Use Cases
Assort Health Use Cases
- Automating appointment scheduling for medical practices.
- Reducing call wait times for patients.
- Improving staff efficiency by handling routine inquiries.
- Providing 24/7 patient support.
- Managing prescription refill requests.
- Filling cancelled appointment slots.
- Improving patient satisfaction through efficient communication.
Talkie.ai Use Cases
- Automating front desk operations for medical practices.
- Reducing patient hold times and improving phone access.
- Handling high volumes of appointment scheduling and rescheduling calls.
- Streamlining the prescription refill request process.
- Lowering the patient no-show rate through automated reminders.
- Decreasing call center operational costs and staff burnout.
- Providing 24/7 patient support for common inquiries and tasks.
- Improving patient engagement through proactive outreach.
- Enhancing data collection for patient cases.
Uptime Monitor
Uptime Monitor
Average Uptime
99.86%
Average Response Time
314.03 ms
Last 30 Days
Uptime Monitor
Average Uptime
100%
Average Response Time
1658.97 ms
Last 30 Days
Assort Health
Talkie.ai
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