AviaryAI
VS
Posh AI
AviaryAI
AviaryAI provides advanced AI solutions designed specifically for the financial services industry. The platform includes AI Outbound Voice Agents and an AI Knowledge Base, both aimed at improving customer interaction and operational efficiency.
AviaryAI's solutions help institutions such as credit unions, banks, and insurance companies capture unrealized revenue and build deeper customer relationships. With a focus on secure and compliant AI, AviaryAI ensures rapid implementation and tangible ROI, backed by decades of experience in data, AI, and financial services.
Posh AI
Posh AI offers a specialized platform delivering artificial intelligence solutions tailored for financial institutions, including banks and credit unions. Built by experts in both AI and finance, the platform focuses on providing secure and responsible AI to enhance customer experiences and operational efficiency. It utilizes the REALM™ AI model orchestration and reasoning engine to power intelligent, human-like conversations.
The company provides several key products integrated into a single platform: a Voice Assistant for 24/7 call handling and transaction automation, a Digital Assistant for website and app customer service, a Knowledge Assistant to provide quick information access for employees, and Posh Answers to transform website search capabilities. These tools aim to enable self-service options for customers, empower staff by handling repetitive queries, streamline onboarding, and reduce operational costs through automation and improved efficiency across various banking channels.
Pricing
AviaryAI Pricing
AviaryAI offers Contact for Pricing pricing .
Posh AI Pricing
Posh AI offers Contact for Pricing pricing .
Features
AviaryAI
- AI Outbound Voice Agents: Maximize outreach with human-like voice agents.
- AI Knowledge Base: Save time with instant answers.
- Secure and Compliant AI: Ensuring secure, compliant, and ethical AI development.
- Speed to ROI: Implementation in less than 2 weeks.
Posh AI
- Voice Assistant: A 24/7 talking AI assistant for FAQs, call routing, and banking transactions.
- Digital Assistant: Provides 24/7 customer service and guidance on digital platforms (website, app).
- Knowledge Assistant: Equips employees with quick access to internal information.
- Posh Answers: Transforms website search into an AI-powered help center.
- Posh Portal: A unified, no-code platform for managing, configuring, and analyzing all AI assistants.
- REALM™ Engine: Proprietary AI model orchestration and reasoning engine powering the assistants.
- Integrations: Seamless integration capabilities with existing financial institution solutions.
- Security Focus: Multi-layered security, SOC2 Type II compliance, and transparent auditing.
- Analytics Dashboard: Provides insights into chat, call, and search data for performance analysis and improvement.
- Customization: Allows tailoring of bot routing, voice, responses, and conversation flows.
Use Cases
AviaryAI Use Cases
- Onboarding new customers
- Engaging existing customers
- Retaining customers
- Reducing call hold times
- Streamlining application processes
- Automating voice authorization
- Driving non-interest income
Posh AI Use Cases
- Providing 24/7 automated customer support for banks and credit unions.
- Answering frequently asked questions via phone, website, or mobile app.
- Automating routine banking transactions through voice commands.
- Guiding customers through online banking processes.
- Empowering financial institution employees with instant access to internal knowledge.
- Reducing call center wait times and operational costs.
- Improving employee onboarding and training efficiency.
- Enhancing website search functionality for better self-service.
- Analyzing customer interactions for service improvement insights.
AviaryAI
Posh AI
Didn't find tool you were looking for?