Botbiz favicon Botbiz VS WABAIS favicon WABAIS

Botbiz

Botbiz provides a comprehensive solution utilizing the official WhatsApp Business API, positioning itself as an alternative to platforms like Wati, AISensy, and Interakt. It aims to streamline WhatsApp marketing efforts by offering tools for chatbot creation, customer interaction management, and sales enablement directly within the WhatsApp interface. The platform emphasizes avoiding bans by using the official API and offers transparent pricing without additional markup fees on Meta's API charges.

Key functionalities include a visual drag-and-drop editor for building chatbots without coding, a shared team inbox for collaborative customer support using a single WhatsApp number, and the ability to showcase and sell products directly within chats. It also supports the creation of interactive forms for appointment scheduling or lead capture, automated sequence messaging (drip campaigns) for customer engagement, and AI chatbot training using website URLs, FAQs, or uploaded documents. Integration capabilities allow connection with numerous third-party applications via webhooks, Zapier, and Pabbly.

WABAIS

WABAIS facilitates enhanced customer interaction via WhatsApp, offering a platform for more engaging and personalized communication. This approach aims to build stronger customer relationships and increase loyalty through features like improved response times and rich media messaging. It supports automation for handling common queries, streamlining communication processes for businesses.

The platform provides solutions tailored for various business needs, including sales, support, and marketing teams, as well as specific industries like E-commerce, Real Estate, and Healthcare. It enables businesses to integrate the WhatsApp Business API, automate communication flows, provide personalized support, and ultimately drive conversions through WhatsApp. Integrations with CRM, e-commerce platforms, helpdesks, and other tools are available to create seamless workflows.

Pricing

Botbiz Pricing

Freemium
From $19

Botbiz offers Freemium pricing with plans starting from $19 per month .

WABAIS Pricing

Usage Based
From $12

WABAIS offers Usage Based pricing with plans starting from $12 per month .

Features

Botbiz

  • Visual Drag & Drop Flow Builder: Create chatbots graphically without code.
  • Shared Team Inbox: Collaborate on customer support using one WhatsApp number.
  • Sell Products on WhatsApp: Showcase and sell products directly within the chat.
  • WhatsApp Form Flows: Build interactive forms for appointments, feedback, and leads.
  • Sequence Message (Drip Campaign): Automate targeted message sequences for engagement.
  • AI WhatsApp Chatbot Training: Train chatbots using URLs, FAQs, or documents.
  • Extensive Integrations: Connect with 1000+ apps via Zapier, Pabbly, and webhooks.
  • AI Bot Reply: Automate customer responses using AI.
  • Powerful Analytics: Track message performance and engagement metrics.
  • Message Templates: Use pre-approved WhatsApp templates for consistent messaging.
  • Custom Fields: Collect personalized user data.
  • Subscriber Segmentation: Target specific audience segments.
  • E-commerce Integration: Sync with Shopify and WooCommerce.
  • Google Sheet Integration: Manage customer data via Google Sheets.
  • Chat Widget: Engage website visitors with an interactive chat widget.

WABAIS

  • WhatsApp Business API Access: Provides official API integration for reliable WhatsApp messaging.
  • Chatbot Automation: Automates responses to common customer queries.
  • Native Integrations: Connects with popular CRM, E-commerce, CMS, POS, and helpdesk tools.
  • Rich Media Messaging: Supports sending various media types for engaging communication.
  • Personalized Campaigns: Enables targeted promotions and offers via WhatsApp.
  • Message Scheduler: Allows scheduling messages and broadcasts in advance.
  • Dashboard and Analytics: Offers insights into messaging performance.
  • Multi-Agent Support: Allows multiple team members (agents) to use the platform.

Use Cases

Botbiz Use Cases

  • Building engaging WhatsApp chatbots without coding.
  • Collaborating on customer support via a shared WhatsApp inbox.
  • Selling products and processing orders directly through WhatsApp.
  • Automating appointment scheduling and lead capture via WhatsApp forms.
  • Running automated drip marketing campaigns on WhatsApp.
  • Training AI chatbots using existing website content, FAQs, or documents.
  • Integrating WhatsApp communication with CRM, e-commerce, and other business tools.
  • Automating customer service replies using AI.
  • Analyzing the effectiveness of WhatsApp marketing campaigns.
  • Streamlining customer interactions for Shopify and WooCommerce stores.

WABAIS Use Cases

  • Engage prospects and boost conversions for Sales Teams via website chat widgets.
  • Improve customer satisfaction and resolve issues quickly for Support Teams using chatbots and integrations.
  • Build customer relationships with personalized offers and campaigns for Marketing Teams.
  • Enhance productivity and customer communication for E-commerce businesses.
  • Improve conversion rates for telecallers in Real Estate through personalized interactions.
  • Engage patients, send reminders, and provide support for Healthcare providers.
  • Automate communication and support for Edtech platforms.
  • Facilitate communication for Government Bodies.

FAQs

Botbiz FAQs

  • Is Botbiz an Official WhatsApp Marketing Platform?
    Yes, Botbiz is an official Meta Business Partner leveraging WhatsApp Business APIs.
  • Is a new phone number required for the WhatsApp Business Platform?
    You can use an existing number, but it must be completely transferred to the business platform, meaning it can no longer be used with the regular WhatsApp customer or business app.
  • Does WhatsApp charge for sending messages?
    Yes, Facebook charges per conversation on the WhatsApp Business Platform. However, each WhatsApp Business account receives 1,000 free conversations per month.
  • Who manages the WhatsApp Business Platform account?
    You manage your own business accounts, WhatsApp business account, phone number, and payment mechanism. Botbiz does not control these aspects.
  • Is business verification needed to use Botbiz with WhatsApp?
    No, business verification and app approval are not required to start. However, verification is needed if you want to display your verified business name alongside your phone number.
  • How does message credit work in Botbiz?
    Sending a message costs 1 credit. Receiving a message costs 1 credit. Webhook calls (like delivery notifications) also cost 1 credit each.

WABAIS FAQs

  • What is WABAIS?
    WABAIS is a messaging platform allowing businesses to interact with their customers on WhatsApp. It provides tools such as a Chatbot, WhatsApp Business API access, and native integrations with popular tools.
  • What can I do with WABAIS?
    With WABAIS, you can engage with customers on WhatsApp in a more personalized and efficient way. You can automate responses to common queries, send order updates, share useful information, and more.
  • How can WABAIS improve customer engagement?
    WABAIS offers a range of features that can improve customer engagement, including personalized messaging, rich media, quick response times, and automation for common queries. By providing a better customer experience, you can increase loyalty and drive sales.
  • Can I integrate WABAIS with other tools?
    Yes, WABAIS provides native integrations with a range of popular tools, including Shopify, WooCommerce, and HubSpot. You can also use the WABAIS Developer API to build your own integrations and custom solutions.
  • How does WABAIS handle customer data and privacy?
    WABAIS takes data privacy and security very seriously. The platform is GDPR compliant, and all customer data is encrypted and stored securely. WABAIS only collects data that is necessary to provide its services, and does not share customer data with third parties without permission.

Uptime Monitor

Uptime Monitor

Average Uptime

99.58%

Average Response Time

1912.43 ms

Last 30 Days

Uptime Monitor

Average Uptime

99.86%

Average Response Time

1993.87 ms

Last 30 Days

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