ChatSMB vs ChatBuild AI Detailed comparison features, price

ChatSMB

ChatSMB offers an AI-powered chat solution designed to enhance customer engagement and lead generation for businesses. The AI agent is available 24/7 on your website, responding to inquiries and nurturing prospects.

The platform seamlessly transitions between AI chat and live chat, allowing businesses to engage in real-time conversations when available. All interactions are conveniently delivered to your inbox, ensuring efficient follow-up and maximizing customer interaction effectiveness.

ChatBuild AI

ChatBuild AI is a platform that allows users to easily create AI-powered chatbots for their websites. These chatbots are trained on custom data provided by the user, such as documents, URLs, and sitemaps, enabling personalized and relevant interactions with website visitors.

The platform requires no coding experience, making it accessible to a wide range of users. Key capabilities include custom data training, real-time live chat functionality, and the ability to view chat history. ChatBuild helps improve customer support and boost website conversions.

Pricing

ChatSMB Pricing

Free Trial

From $49

ChatSMB offers Free Trial pricing with plans starting from $49 per month .

ChatBuild AI Pricing

Paid

From $40

ChatBuild AI offers Paid pricing with plans starting from $40 per month .

Features

ChatSMB

AI Agent: Available 24/7 to respond to customer inquiries and nurture prospects.
Live Chat Integration: Allows businesses to switch to live chat when available.
Inbox Delivery: Finished conversations are sent to your inbox for follow-up.
Lead Capture: Captures contact information upfront for improved lead generation.
Customizable Widget: Customize the widget appearance.
Automated Site Crawl: Gathers basic information about your company.

ChatBuild AI

Custom Training: Train your chatbot on your own custom data like URL Links, sitemaps, CSV files & more.
Real-time Live Chat: Be able to chat with your website visitors in real-time.
Chat History: View the chat history of your website visitors.
File Uploads: Upload files to train your chatbot.

Use Cases

ChatSMB Use Cases

Responding to customer inquiries instantly, 24/7.
Generating leads by capturing contact information.
Nurturing prospects through conversational AI.
Providing customer support.
Managing customer interactions during and outside of business hours.

ChatBuild AI Use Cases

24/7 customer support
Lead generation
Website visitor engagement
Real-time customer interaction

FAQs

ChatSMB FAQs

Can I customize the chat widget?

Yes, you absolutely can! You can change things like the color of the widget to your branding, the profile picture, and the name of the digital assistant.
How does the AI know how to talk about my business?

ChatSMB is trained to only talk about your business based on the context it’s given. When you sign up and enter your domain, it will automatically crawl your site once to get some basic information about the business that it can speak to. You can customize the rest of the bot easily by adding language prompts in our customization page.

ChatBuild AI FAQs

Can I upload files to train my chatbot?

Yes, you can upload files to train your chatbot.
How can I integrate the chatbot onto my website?

The chatbot can be embedded on your website.
Is there anyway I can test out the chatbot beforehand?

Yes, there is a demo available.
How are messages calculated on my account?

The pricing plans detail the message limits.
Is there any watermark or branding on the chatbot?

Paid plans includes Custom branding option.