DialLink VS Link AI

DialLink Pricing

Link AI Pricing

DialLink

• AI Voice Agents: Automate routine calls, book appointments, qualify leads, and process payments 24/7.
• Cloud Phone System: Fully featured system with unlimited US/Canada calling & messaging (subject to fair use), local/international numbers, and mobile/desktop apps.
• Call Recording & Transcription: Record calls automatically and get AI-powered transcriptions.
• AI Call Summaries & Sentiment Analysis: Gain insights from conversations quickly with AI-generated summaries and sentiment detection.
• Multi-level IVR System: Create sophisticated interactive voice response menus to route calls efficiently.
• Text-to-Speech Generation: Create professional greetings and IVR menus in multiple languages using AI.
• Integrations: Connect with tools like Slack, Zapier, Zendesk, Gmail, Office 365, Mailchimp, and Stripe.
• Automatic Spam Call Detection: Minimize distractions by identifying and handling spam calls.
• Contact Enrichment: Automatically populate contact records with detailed customer information.
• Business Contact Book & Sharing: Manage and share business contacts within the team.

Link AI

• Customizable Agents: Tailor AI agents for specific business needs such as customer management, bookings, and lead generation.
• Voice and Accent Personalization: Build unique agent voices and accents using simple text prompts.
• Automated Ordering: Enable customers to place orders and view catalogs directly through AI agents.
• Smart Forms: Collect accurate data from leads and customers via intelligent forms.
• Booking System: Let agents manage appointments and scheduling seamlessly.
• Ticketing System: Automatically create and manage customer support tickets requiring human intervention.
• Multi-Platform Integration: Connect with Instagram, Messenger, WhatsApp, and soon Slack and Google Drive.
• HIPAA Compliance: Secure handling of sensitive data for medical and healthcare businesses.
• Scalable Messaging: Manage thousands of messages and agents with tiered subscription plans.
• Advanced Analytics: Access detailed post-call and communication analytics in advanced plans.

DialLink Use Cases

• Automating customer service inquiries around the clock.
• Booking appointments and managing schedules via AI voice agents.
• Pre-qualifying sales leads automatically.
• Handling high call volumes efficiently during peak hours or off-hours.
• Streamlining inbound and outbound call management for sales and support teams.
• Facilitating communication and collaboration for remote work teams.
• Generating professional IVR menus and greetings without voice artists.
• Improving call pickup rates with local presence dialing.
• Integrating phone communications with CRM and other business tools.
• Reducing manual note-taking with call transcriptions and summaries.

Link AI Use Cases

• Automating order and customer management for restaurants.
• Handling bookings and scheduling for service businesses.
• Operating 24/7 customer support for medical clinics.
• Streamlining lead management and sales for coaching brands.
• Conducting employee pre-screening and validation for HR.
• Enhancing real estate customer validation and follow-ups.
• Managing customer inquiries and orders through social media platforms.
• Collecting structured data via smart forms for enterprise workflows.

Uptime Monitor

Uptime Monitor