HeiChat vs Arena Chat Detailed comparison features, price

HeiChat

HeiChat provides an efficient way to engage customers and improve conversion rates for e-commerce businesses. This advanced AI chatbot offers personalized customer support 24/7, supporting over 90 languages, addressing inquiries, and recommending products.

It integrates seamlessly with popular e-commerce platforms such as Shopify and WooCommerce, and installation is quick and requires no technical skills. The chatbot can be trained with a knowledge base to provide accurate and relevant answers to customer questions, improving the overall shopping experience.

Arena Chat

Arena Chat is an AI-powered chatbot designed to enhance e-commerce businesses. It engages with customers, provides assistance, and facilitates sales processes 24/7. The chatbot is built to integrate with various e-commerce platforms and websites, requiring minimal setup.

By connecting the website or Shopify store with a single click, Arena Chat utilizes all the website's content to train itself. This chatbot specializes in a particular business using the website's data. It also features a customizable appearance, aligning with the store's brand through custom colors, logos, and instructions, which helps to deploy after thorough testing.

Pricing

HeiChat Pricing

Freemium

HeiChat offers Freemium pricing .

Arena Chat Pricing

Freemium

From $29

Arena Chat offers Freemium pricing with plans starting from $29 per month .

Features

HeiChat

Personalized Answers 24/7: Provides continuous, tailored support to customers.
Multilingual Support: Operates in over 90 languages.
Fast Navigation: Offers quick and natural conversations for instant customer assistance.
Customer Data Analysis: Delivers insights into customer needs through a powerful dashboard.
E-commerce Platform Integration: Seamlessly integrates with Shopify and WooCommerce.
Trainable AI: Allows users to refine the AI's responses for greater accuracy.
Multiple AI Models: Users can choose different AI models including GPT-4.

Arena Chat

Smart product recommendations: Anticipate customer needs and suggest the right products.
Customer support on auto-pilot: Handles customer inquiries, from basic FAQs to complex questions.
Personalization: Customize AI voice and widget branding.
First party data: Capture leads and stay connected.
Privacy & Security: Ensures data privacy during training and conversations.
Analytics: Visualize your sales funnel with advanced insights.
Multi language support: Communicate with customers in their preferred language.
Product Cards: Showcase products within conversations.