Inline Help VS aihelp.net

Inline Help Pricing

aihelp.net Pricing

Inline Help

• Explain This: Provides instant insights by tapping on any part of the website.
• Tooltips: Offers AI-powered, no-code tooltips for on-the-spot information.
• Chatbot: Delivers instant and accurate responses to user queries.
• Widget: Centralizes all support tools, including Explain This and ticket submission.
• Knowledge Base: Provides a contextually relevant knowledge repository at the user's fingertips.
• Ticket Form: Enables seamless, in-app issue reporting.

aihelp.net

• AI Chatbot: Delivers automated customer service and issue resolution.
• In-App Messaging: Enables direct communication with users inside the mobile application.
• In-App Native FAQs: Allows users to access help resources locally within the app.
• Customizable AI Forms: Facilitates self-service solutions and structured feedback collection.
• Web Customer Support Chat: Provides live chat capabilities for websites, often initiated by bots.
• Integrated Support Platform: Unifies customer interactions from various channels (app, web).
• Push Notifications: Engages users and delivers important updates.
• Multi-platform SDKs: Offers Software Development Kits for easy integration into various mobile platforms.
• Machine Learning: Enhances AI bot performance over time based on interactions.
• Workflow Management & Automation: Streamlines support processes and task assignments.

Inline Help Use Cases

• Boosting product adoption
• Reducing support ticket volume
• Providing 24/7 customer support
• Enhancing user experience with contextual help
• Streamlining the user journey
• Simplifying in-app issue reporting

aihelp.net Use Cases

• Automating customer support responses for mobile applications.
• Providing real-time chat assistance on company websites.
• Implementing self-service help centers within apps.
• Collecting and managing user feedback effectively.
• Boosting user engagement via targeted in-app messages and notifications.
• Centralizing customer service operations across platforms.
• Analyzing customer issues and support team performance.

Inline Help FAQs

• What is a Site?

  One Site is sufficient to represent your application, accommodating a multi-tenant setup across multiple domains, like aaa.example.com and bbb.example.com. This allows you to embed Inline Help across these domains with a single, unified knowledge base that fits your product's needs.
• What security measures are in place?

  At Inline Manual, we prioritize security above all. Our company is ISO 27001 certified, reflecting our commitment to maintaining the highest standards of data security and management. With a decade of experience serving Fortune 500 companies, we ensure robust security protocols are in place to safeguard your data, offering the same level of trust and reliability that has made us a preferred choice for leading global enterprises.
• Who Built Inline Help and Why?

  Inline Help was created by the team at Inline Manual, a company dedicated to enhancing user experiences in software applications. The development was driven by a commitment to provide immediate, contextual assistance within applications, with the goal of improving user engagement, minimizing learning curves, and streamlining the user journey.

aihelp.net FAQs

• How do you define a Monthly Active User (MAU)?

  A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month.
• How does the 21 days trial work?

  We give you 21 days to download & integrate AIHelp in your mobile app. We won't ask you for your credit card details until after these 21 days.
• How do I pay for an AIHelp plan?

  You can pay for any of the AIHelp plans with your Visa, MasterCard, or American Express credit card. SSL encryption and Level 1 PCI Compliance ensure that your data stays secure.
• Can I upgrade my plan at any time?

  Sure, you can upgrade your plan at any time. We'll start charging you the new monthly rate at your next scheduled payment date.
• When will I be billed?

  We bill monthly, so you'll be charged for your plan at the end of your 21 days trial with the renewal date occurring one month from that time. You will be given advanced notice when your renewal date is approaching.

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