CoSupport AI
InLink
VS
DialLink
InLink
InLink offers a suite of Artificial Intelligence tools designed to function as dedicated AI employees, automating various business operations and enhancing efficiency. The platform includes specialized AI modules such as Voice AI, which acts as an automated receptionist handling calls and gathering information, and Conversation AI, which engages customers across multiple channels like SMS, Live Chat, and social media, learning from interactions to provide personalized responses for tasks like booking appointments or qualifying leads.
Further capabilities include Reviews AI for managing online reputation on platforms like Google and Facebook, Content AI for generating brand-specific written content and custom visuals, Workflow AI for guidance in building automated processes, and Funnel AI for designing high-converting digital pages. Beyond these specific AI functions, InLink also provides integrated solutions like InLink CRM and InLink Office, which bundles secure email, collaboration features, and productivity tools, aiming to create a single, streamlined platform for managing business operations and facilitating growth.
DialLink
DialLink is a cloud-based phone system enhanced with Artificial Intelligence, specifically designed to meet the communication needs of small to medium-sized businesses (SMBs) and startups. It offers a comprehensive suite of features including calling, messaging, and contact management, all integrated into one platform accessible via mobile and desktop apps. The system aims to simplify business communications, improve team collaboration, and enhance productivity without requiring complex setup or expensive hardware.
A key component of DialLink is its AI Voice Agents, capable of handling routine tasks such as answering common inquiries, pre-qualifying leads, booking appointments, and processing payments 24/7. This automation frees up human staff to focus on more complex customer interactions. Additionally, DialLink utilizes AI for features like call transcription, call summaries, sentiment analysis, text-to-speech generation for IVR menus and greetings in multiple languages, and automatic spam call detection, further streamlining workflows and improving customer service quality.
Pricing
InLink Pricing
InLink offers Freemium pricing .
DialLink Pricing
DialLink offers Free Trial pricing with plans starting from $20 per month .
Features
InLink
- AI Employees: Bundled AI capabilities acting as dedicated virtual employees.
- Voice AI: Automated receptionist for handling calls, gathering information, and transferring to human agents.
- Conversation AI: Engages customers across SMS, Live Chat, Facebook, Instagram, etc., learning from past interactions for personalized responses.
- Reviews AI: Manages Google and Facebook reviews, assisting with writing or automating personalized replies.
- Content AI: AI-powered writing assistant for creating engaging, brand-specific content and AI-driven image generation.
- Workflow AI: Assists in understanding, structuring, and building automated workflows.
- Funnel AI: Generates high-converting funnel pages based on business prompts.
- InLink CRM: Integrated Customer Relationship Management system.
- InLink Office: Suite including secure email, collaboration, and productivity tools.
DialLink
- AI Voice Agents: Automate routine calls, book appointments, qualify leads, and process payments 24/7.
- Cloud Phone System: Fully featured system with unlimited US/Canada calling & messaging (subject to fair use), local/international numbers, and mobile/desktop apps.
- Call Recording & Transcription: Record calls automatically and get AI-powered transcriptions.
- AI Call Summaries & Sentiment Analysis: Gain insights from conversations quickly with AI-generated summaries and sentiment detection.
- Multi-level IVR System: Create sophisticated interactive voice response menus to route calls efficiently.
- Text-to-Speech Generation: Create professional greetings and IVR menus in multiple languages using AI.
- Integrations: Connect with tools like Slack, Zapier, Zendesk, Gmail, Office 365, Mailchimp, and Stripe.
- Automatic Spam Call Detection: Minimize distractions by identifying and handling spam calls.
- Contact Enrichment: Automatically populate contact records with detailed customer information.
- Business Contact Book & Sharing: Manage and share business contacts within the team.
Use Cases
InLink Use Cases
- Automating front desk operations and call answering.
- Managing customer interactions across multiple digital channels.
- Improving online reputation through automated review management.
- Generating marketing content and social media visuals efficiently.
- Streamlining and automating complex business workflows.
- Designing effective landing pages and sales funnels.
- Providing 24/7 customer support and lead qualification.
- Integrating CRM and office productivity tools for unified business management.
DialLink Use Cases
- Automating customer service inquiries around the clock.
- Booking appointments and managing schedules via AI voice agents.
- Pre-qualifying sales leads automatically.
- Handling high call volumes efficiently during peak hours or off-hours.
- Streamlining inbound and outbound call management for sales and support teams.
- Facilitating communication and collaboration for remote work teams.
- Generating professional IVR menus and greetings without voice artists.
- Improving call pickup rates with local presence dialing.
- Integrating phone communications with CRM and other business tools.
- Reducing manual note-taking with call transcriptions and summaries.
Uptime Monitor
Uptime Monitor
Average Uptime
100%
Average Response Time
165.83 ms
Last 30 Days
Uptime Monitor
Average Uptime
100%
Average Response Time
165.47 ms
Last 30 Days
InLink
DialLink
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