IntelliChat vs ProProfs Chat Detailed comparison features, price

IntelliChat

IntelliChat transforms your website into a 24/7 support powerhouse. The AI chatbot engages visitors, answers questions, and boosts conversions, enhancing the customer experience.

It offers a lightning-fast setup and AI-powered conversations, all while requiring no coding or technical skills. The chatbot's appearance is customizable, and can be easily integrated by adding a simple code snippet to your website.

ProProfs Chat

ProProfs Chat enables businesses to deliver instant customer support using AI-powered chatbots and advanced live chat software. Designed for both small startups and large enterprises, it allows operators to engage visitors proactively, automate responses, and provide assistance around the clock. With features such as visitor tracking, intelligent chat routing, and comprehensive reports, companies can personalize interactions and accelerate sales cycles.

This all-in-one platform integrates seamlessly with popular eCommerce platforms and CRM systems, offering customizable chat widgets, proactive engagement tools, and a powerful analytics dashboard for measuring performance. Built to scale, ProProfs Chat helps organizations unify communication channels, automate common queries, and delight website visitors through efficient, personalized support.

Pricing

IntelliChat Pricing

Freemium

From $19

IntelliChat offers Freemium pricing with plans starting from $19 per month .

ProProfs Chat Pricing

Freemium

From $20

ProProfs Chat offers Freemium pricing with plans starting from $20 per month .

Features

IntelliChat

Lightning-Fast Setup: Get started in minutes with a hassle-free signup process.
AI-Powered Conversations: Engages visitors and answer questions with AI.
Customizable Appearance: Personalize your chatbot to align with your brand.
Easy Integration: Add a simple code snippet to your website.
24/7 Support: Provide round-the-clock assistance to your website visitors.

ProProfs Chat

AI ChatBot: Automates support, lead generation, and sales inquiries with natural conversation flows
Omni Channel Support: Unifies live chat across website, mobile apps, and social media channels
Proactive Chat Invitations: Engages visitors with personalized greetings and announcements
Chat Routing: Automatically directs customers to the correct department or operator
Customizable Chat Widgets: Supports branding, color, theme, and logo customization
Comprehensive Reports & Analytics: Monitors chat metrics, operator performance, and customer ratings
CRM & eCommerce Integrations: Connects with platforms like Microsoft Dynamics, Salesforce, Shopify, and WordPress
Voice Assistant: Converts speech to text during chat sessions
Mobile Access: Fully functional on iOS and Android devices
Self-Help Articles: Embeds resources and FAQs within the chat interface

Use Cases

IntelliChat Use Cases

Enhance customer service on e-commerce platforms.
Provide instant answers to frequently asked questions.
Boost website engagement and conversion rates.
Offer 24/7 support without human intervention.
Gather customer interaction Data.

ProProfs Chat Use Cases

Automating 24/7 customer support on any website
Engaging and converting website visitors into qualified leads
Proactively announcing new products or services to site visitors
Routing sales or support inquiries to the right department
Integrating live chat with CRM and help desk solutions for improved workflow
Offering real-time support on eCommerce sites to reduce abandoned carts
Collecting visitor feedback and performance insights through automated surveys
Providing multilingual support effortlessly

FAQs

IntelliChat FAQs

Can I customize the chatbot's appearance?

Absolutely! You can customize the chatbot’s colors, choose between light and dark modes, and adjust its placement on your website. Premium users have access to even more customization options.
How can I train the chatbot with my business information?

You can easily add custom instructions and knowledge to your chatbot through our user-friendly dashboard. Simply input your specific information, FAQs, or any other relevant data, and the chatbot will use this to respond to customer queries.
What happens when I reach the 500 pageview limit on the free plan?

Once you’ve reached the 500 pageview limit on the free plan, the chatbot will no longer appear on your website. To continue providing chatbot support to your visitors, you’ll need to upgrade to one of our paid plans.
How do I upgrade, downgrade, or cancel my subscription?

Managing your subscription is easy. Log into your account dashboard, go to the ‘Subscription’ section, and you’ll find options to upgrade, downgrade, or cancel your plan. Changes take effect immediately, and you can do this at any time.
Do I need coding skills to use this chatbot?

Not at all! Our chatbot is designed to be user-friendly for everyone, regardless of technical background. The setup process is straightforward, and all customizations can be done through our intuitive interface.

ProProfs Chat FAQs

How can live chat software help my business?

Live chat software enables real-time resolution of customer queries, leading to higher satisfaction, increased sales conversions, efficient lead capture, and data-driven improvements through analytics and surveys.
Can ProProfs Chat be used on mobile devices?

Yes, ProProfs Chat is accessible on any mobile device, supporting both iOS and Android platforms.
Does ProProfs Chat support customizable chat widgets?

Yes, the chat widget can be customized for icon, color, branding, greetings, offline messages, and more.
What integrations are available with ProProfs Chat?

ProProfs Chat offers integration with eCommerce platforms, CMS, CRMs, and over 50 popular business applications including Salesforce, Microsoft Dynamics, Shopify, WordPress, Mailchimp, and more.
Is there a limit to the number of concurrent chats?

No, ProProfs Chat allows unlimited concurrent chats within each operator's active sessions.