LimeChat vs AutoChat Detailed comparison features, price

LimeChat

LimeChat assists e-commerce businesses in leveraging WhatsApp as a primary channel for growth and customer experience enhancement. It employs advanced AI, including Level-3 AI and GPT-powered bots, to automate customer interactions, manage marketing campaigns, and streamline support processes. The platform focuses on transforming WhatsApp into a significant revenue stream by capturing and nurturing leads, facilitating seamless commerce journeys directly within the chat interface, and reducing customer acquisition costs.

The service offers comprehensive tools for both marketing and support teams. For marketing, it enables the creation of interactive, personalized campaigns, AI-driven customer segmentation, and management of Click-to-WhatsApp ads. On the support side, it provides AI chatbots capable of handling a high volume of inquiries, an omnichannel CRM for unified customer views, and an AI Copilot to assist human agents. Detailed analytics offer insights into campaign performance, customer trends, and support efficiency, helping brands optimize their strategies.

AutoChat

AutoChat provides a comprehensive suite of tools designed to optimize WhatsApp Business communications through AI-driven automation. It enables businesses to automate workflows, handle customer queries instantly, and enhance customer loyalty by leveraging WhatsApp as a primary communication channel. The platform facilitates the creation of sophisticated chatbots without requiring any coding knowledge, allowing for automated responses, lead qualification, and FAQ management.

Beyond chatbots, AutoChat integrates directly with eCommerce platforms like Shopify and WooCommerce, enabling businesses to offer a native shopping experience within WhatsApp, complete with an integrated checkout system and abandoned cart recovery features. It also includes capabilities for bulk messaging to reach large audiences and a unified team inbox, allowing multiple agents to manage customer conversations efficiently from a single WhatsApp number, improving sales and support processes.

Pricing

LimeChat Pricing

Contact for Pricing

LimeChat offers Contact for Pricing pricing .

AutoChat Pricing

Free Trial

From $50

AutoChat offers Free Trial pricing with plans starting from $50 per month .

Features

LimeChat

Level-3 AI & GPT Bots: Automate support queries and enhance marketing interactions.
WhatsApp Commerce Bot: Facilitate seamless purchasing experiences within WhatsApp.
2-Way Marketing Campaigns: Create interactive and personalized campaigns on WhatsApp.
AI-Powered Customer Segments: Target specific customer groups for effective marketing.
OmniChannel CRM: Manage customer interactions across various channels from one platform.
Agent CRM with AI Copilot: Assist support agents with AI-powered tools.
Click-to-WhatsApp Ads Integration: Manage and optimize ads driving traffic to WhatsApp.
Comprehensive Analytics: Gain insights into marketing performance and support metrics.
RTO Reduction Flows: Implement automated processes to minimize product returns.
Integrations: Connects with online stores, logistics providers, payment gateways, and marketing tools.

AutoChat

No Code Chatbot Builder: Build powerful chatbots without programming for auto-responses, lead qualification, and FAQs.
WhatsApp Commerce: Offer products directly within WhatsApp, integrating with WooCommerce, Shopify, or custom platforms.
Bulk Messaging & Team Inbox: Reach thousands with bulk messages and manage incoming chats efficiently with multiple agents.
GPT-4 AI Chatbot: Utilize advanced AI for building powerful and intelligent chatbots.
Native Integrations: Connect seamlessly with preferred cloud applications like OpenAI, Zapier, Make.com, and Google Apps.
Unified Team Inbox: Manage sales and support chats with a multi-agent system on web and mobile.
AI Chat using Business Data: Leverage business-specific data to enhance AI chat interactions.
Text & Voice Conversation AI: Engage customers through both text-based and voice-based AI interactions.
Official WhatsApp Business API Integration: Secure an official WhatsApp Business account and integrate with existing POS/ERP/eCommerce systems.