Maisie VS Ochatbot

Maisie Pricing

Ochatbot Pricing

Maisie

• Customer Service Automation: AI-powered responses to customer queries 24/7.
• Order Status Updates: Real-time order tracking and status information for customers.
• Live Chat Handover: Seamless transfer to human agents for complex inquiries.
• Personalized Product Recommendations: AI-driven product suggestions based on customer behavior.
• Pre-sales Query Handling: Automated answers to common questions, reducing purchase barriers.
• Cart Abandonment Reduction: Tools and strategies to minimize cart abandonment.
• Email & SMS List Building: Contextual opt-ins to grow subscriber lists.
• Price Drop Notifications: Allows shoppers to opt-in for price drop notifications.
• Customizable Chatbot Design: Adapt the chatbot's appearance and conversation flow.
• Integration Capabilities: Connects with platforms like Shopify, BigCommerce, and Klaviyo.

Ochatbot

• Generative AI & NLP: Enables natural, unrestricted conversations mimicking human interaction.
• AI Shopping Assistant: Integrates with product databases for direct shopping, recommendations, and adding items to the cart within the chat.
• Order Status & Tracking: Allows customers to check their order status directly in the chat.
• Abandoned Cart Recovery: Prompts returning shoppers to complete purchases left in their cart.
• 24/7 Customer Service: Provides automated support, reducing tickets and handling repetitive queries.
• Page Targeting: Engages shoppers strategically based on their journey using various triggers.
• Upsell and Cross-sell: Suggests relevant add-ons or upgrades to increase Average Order Value (AOV).
• Business Performance Insight: Delivers analytics reports on KPIs like conversions, revenue, and engagement.
• eCommerce Platform Integration: Seamlessly connects with Shopify, WooCommerce, BigCommerce, Magento.
• Real-Time AI Knowledge Training: Continuously learns about products, services, and industry specifics.

Maisie Use Cases

• Automating customer support inquiries.
• Providing instant order status updates.
• Guiding shoppers to relevant products.
• Increasing sales conversions through personalized recommendations.
• Growing email and SMS subscriber lists for marketing campaigns.
• Reducing cart abandonment rates.
• Improving customer engagement.
• Streamlining the customer journey.

Ochatbot Use Cases

• Providing 24/7 automated customer support for e-commerce websites.
• Increasing online sales through product recommendations and upselling/cross-selling.
• Recovering potential lost sales via abandoned cart reminders.
• Assisting shoppers in finding products and adding them to the cart.
• Generating and qualifying leads for sales teams.
• Reducing customer service agent workload by handling common queries.
• Gathering customer insights through chat interactions and analytics.
• Improving user engagement on specific website pages through targeted prompts.

Maisie FAQs

• Will you charge me extra if I exceed my plan’s traffic tier?

  We’ll notify you when you are getting close to your monthly traffic tier limit. You can choose to upgrade to the next traffic tier or remain on your current tier. If you choose to stay on your current tier Maisie will be deactivated from your site until the end of your current monthly billing period. At the start of your next billing period Maisie will be reactivated on your site automatically. This ensures you can keep control of your costs.
• Can I cancel Maisie at any time?

  Yes, you can cancel Maisie at any time. You do not need to enter into any long term contracts to use Maisie.
• What payment methods do you accept?

  We accept major credit cards such as Visa, MasterCard, American Express and Discover. If your store is on Shopify, payments will be billed to your Shopify account.
• What happens at the end of my free trial?

  As you near the end of your free trial period you will be asked to provide your payment details in order to continue using Maisie. If you do not provide payment details Maisie will be deactivated on your site but your account, settings, convos and data will remain intact so that you can login and continue with Maisie at a later time.
• Do I need to provide my credit card details to start my free trial?

  No, we want you to be able to freely enjoy the benefits of using Maisie so we do not ask you to provide your credit card details to start a 14 day free trial. You will only need to provide your credit card details, or authorise payment if you are on Shopify, if you wish to continue using Maisie at the end of your free trial period.

Ochatbot FAQs

• Does your AI chatbot work with eCommerce platforms?

  Yes, Ochatbot has plugins for Shopify, WooCommerce, BigCommerce, and others. We can help set you up in minutes.
• Is Ochatbot able to connect directly to an eCommerce product database?

  Yes, Ochatbot connects directly to product databases via eCommerce integration platforms, allowing users to search products, view details, and add to cart within the chat window.
• Why is an AI Chatbot like Ochatbot potentially better than live chat?

  Ochatbot offers 24/7 service without live agents, providing instant feedback. While many shoppers prefer chatbots, Ochatbot also integrates with live chat systems (its own or third-party) for flexibility.
• What AI chatbot integrations are available?

  Ochatbot integrates with Zapier (for CRMs and ticketing systems), Facebook Messenger, and major eCommerce platforms like Shopify, WooCommerce, and BigCommerce.
• How will Ochatbot benefit my support team?

  Ochatbot can reduce customer support tickets by 25%-45% by handling repetitive queries 24/7, freeing up your team for complex issues. It doesn't prevent customers from reaching live agents if needed.

Uptime Monitor

Uptime Monitor