OwnChat vs AutoChat Detailed comparison features, price

OwnChat

OwnChat is a comprehensive WhatsApp automation platform that empowers businesses to streamline their communication and enhance customer engagement. It provides a suite of tools to automate conversations, personalize marketing efforts, and ultimately drive sales growth.

The platform offers features such as a shared team inbox for efficient collaboration, automated responses and chatbots to save time, and broadcast messaging for reaching a wider audience. OwnChat also facilitates WhatsApp Commerce and Payments, allowing businesses to manage orders and collect payments directly within WhatsApp.

AutoChat

AutoChat provides a comprehensive suite of tools designed to optimize WhatsApp Business communications through AI-driven automation. It enables businesses to automate workflows, handle customer queries instantly, and enhance customer loyalty by leveraging WhatsApp as a primary communication channel. The platform facilitates the creation of sophisticated chatbots without requiring any coding knowledge, allowing for automated responses, lead qualification, and FAQ management.

Beyond chatbots, AutoChat integrates directly with eCommerce platforms like Shopify and WooCommerce, enabling businesses to offer a native shopping experience within WhatsApp, complete with an integrated checkout system and abandoned cart recovery features. It also includes capabilities for bulk messaging to reach large audiences and a unified team inbox, allowing multiple agents to manage customer conversations efficiently from a single WhatsApp number, improving sales and support processes.

Pricing

OwnChat Pricing

Free Trial

From $4230

OwnChat offers Free Trial pricing with plans starting from $4230 per month .

AutoChat Pricing

Free Trial

From $50

AutoChat offers Free Trial pricing with plans starting from $50 per month .

Features

OwnChat

No Code Chatbot: Automate customer service and scale interactions using a WhatsApp chatbot.
WhatsApp Workflows: Automate tasks and create interactive forms for various business events.
WhatsApp Broadcast: Automate and scale marketing campaigns for maximum reach and engagement.
WhatsApp Payments: Automate payment collection and expedite transactions.
WhatsApp Commerce: Manage orders, engage in sales conversations, and boost sales directly within WhatsApp.
WhatsApp Flow: Build interactive forms and automate tasks.
Shared Team Inbox: Facilitate team collaboration and efficiently manage customer interactions.
Click to WhatsApp Ads: Simplify the customer journey and boost sales by enabling direct conversations.
WhatsApp CRM: Capture leads, manage sales pipelines, and enhance team collaboration.

AutoChat

No Code Chatbot Builder: Build powerful chatbots without programming for auto-responses, lead qualification, and FAQs.
WhatsApp Commerce: Offer products directly within WhatsApp, integrating with WooCommerce, Shopify, or custom platforms.
Bulk Messaging & Team Inbox: Reach thousands with bulk messages and manage incoming chats efficiently with multiple agents.
GPT-4 AI Chatbot: Utilize advanced AI for building powerful and intelligent chatbots.
Native Integrations: Connect seamlessly with preferred cloud applications like OpenAI, Zapier, Make.com, and Google Apps.
Unified Team Inbox: Manage sales and support chats with a multi-agent system on web and mobile.
AI Chat using Business Data: Leverage business-specific data to enhance AI chat interactions.
Text & Voice Conversation AI: Engage customers through both text-based and voice-based AI interactions.
Official WhatsApp Business API Integration: Secure an official WhatsApp Business account and integrate with existing POS/ERP/eCommerce systems.

Use Cases

OwnChat Use Cases

Whatsapp Chatbot
Workflows
Whatsapp Broadcast
Whatsapp Flow
Whatsapp payments

AutoChat Use Cases

Automating WhatsApp customer service workflows.
Instantly resolving customer queries via AI chatbots.
Qualifying leads automatically through WhatsApp conversations.
Providing 24/7 support by answering frequently asked questions.
Selling products directly within the WhatsApp application.
Recovering abandoned carts through automated WhatsApp messages.
Sending promotional or informational bulk messages on WhatsApp.
Managing customer support collaboration with a shared team inbox.
Enhancing customer engagement using AI-powered conversations.

FAQs

OwnChat FAQs

Is there a free trial available for OwnChat?

Yes, OwnChat offers a free trial for interested businesses to try the platform before committing to a paid plan.
Are there any discounts available for annual plans?

Yes, OwnChat offers discounts for businesses that choose to pay annually for their plans.
Can I upgrade my plan at any time?

Yes, OwnChat allows businesses to upgrade their plans at any time to accommodate changes in their business needs.
Can i cancel subscription plan at any time?

Yes, you have the flexibility to cancel your subscription at any time. When you cancel, no additional charges will be made to your account. Please note that if you cancel your subscription during an active period, there will not be any refunds.
Are there any additional fees or hidden costs?

No, OwnChat's pricing is transparent, and there are no additional fees or hidden costs.

AutoChat FAQs

What makes AutoChat a leading WhatsApp Automation Platform?

AutoChat offers advanced cloud-based solutions like a no-code chatbot builder, bulk messaging, and seamless eCommerce integration, tailored for WhatsApp Business automation.
How does AutoChat simplify chatbot development without coding?

AutoChat features a powerful No Code Chatbot Builder, enabling users to create robust chatbots effortlessly with support for media, interactive elements, API integration, and third-party add-ons.
What sets AutoChat apart in the eCommerce landscape?

It provides a native WhatsApp shopping experience with integrated checkout, direct integration with platforms like Shopify and WooCommerce, and effective abandoned cart recovery features.
How does AutoChat enhance team collaboration and support efficiency?

AutoChat's Unified Team Inbox allows multiple agents to handle incoming messages on a single WhatsApp number, featuring access control, performance monitoring, and agent management capabilities.
What benefits does AutoChat offer through official WhatsApp Business integration?

Benefits include obtaining an official WhatsApp Business account quickly (within 2 days), seamless integration with existing systems (POS/ERP/eCommerce), support for webhooks/APIs, and instant bulk notification delivery.