Protractor favicon Protractor VS Shopmonkey favicon Shopmonkey

Protractor

Protractor is a robust shop management software tailored for professional auto repair businesses. It provides an integrated platform for handling essential operations including scheduling, work orders, digital vehicle inspections, estimates, invoicing, inventory control, and real-time customer communication. Built according to industry best practices, this solution enables automotive shops to simplify workflows, manage accounting, monitor key performance indicators, and support both single and multi-location enterprises.

With advanced features such as digital marketing, analytics dashboards, integrated payments, and vendor partnerships, Protractor empowers shop owners to drive efficiency, increase profitability, and deliver superior customer service. Its suite facilitates transparent processes, robust reporting, and secure data management—helping teams maintain organization, boost sales, and stay competitive in the aftermarket repair industry.

Shopmonkey

Shopmonkey is purpose-built, cloud-based software that brings efficiency and ease to auto repair shops, tire shops, quick lube centers, heavy duty, and specialty repair shops. The platform provides a comprehensive suite of features, including customizable job workflows, appointment scheduling, invoicing, digital vehicle inspections, and real-time customer communications. Technicians and managers benefit from advanced tools such as VIN decoding, parts ordering, inventory management, visual dashboards, and integrated payment processing, all accessible from any device.

With seamless QuickBooks integration, contactless payment options, and the ability to manage multiple locations, Shopmonkey enables repair businesses to optimize daily operations and decision-making. The intuitive interface supports fast onboarding, while visual analytics drive profitability and help business owners gain deeper insights into shop performance, making it a dependable and scalable solution for shops seeking growth and customer satisfaction.

Pricing

Protractor Pricing

Paid
From $399

Protractor offers Paid pricing with plans starting from $399 per month .

Shopmonkey Pricing

Paid
From $179

Shopmonkey offers Paid pricing with plans starting from $179 per month .

Features

Protractor

  • Digital Vehicle Inspection: Enables technicians to perform transparent, digital multi-point inspections with visual supporting information for customer clarity.
  • Integrated Payments: Facilitates fast, accurate checkouts with features like Text-To-Pay and integrated signatures for seamless transactions.
  • Customer Communication: Offers built-in emailing, text notifications, and 24/7 online booking for optimised client interaction and convenience.
  • Parts and Inventory Management: Includes catalog lookups, vendor integrations, warranty and return tracking, and core tracking within a unified system.
  • Shop Management Tools: Supports multi-location oversight, team communication, secure data management, profit center tracking, and workflow organization.
  • Accounting Suite: Integrated general ledger, receivables, payables, tax tracking, and banking integration for end-to-end financial management.
  • Digital Marketing Suite: High-performance websites, marketing ROI dashboard, localized SEO content, Google Ads enablement, call tracking, and eCommerce capabilities.
  • Reporting and Dashboards: Real-time analytics tools and customizable dashboards for monitoring performance, technician efficiency, and profitability.
  • Repair Roadmap and Work Orders: Visual workflows and tools to streamline scheduling, estimates, deferred work tracking, and approvals.
  • Matrices and Pricing Tools: Linear Parts & Labor Matrices, Margin Thresholds, and Automated Labor Bumps for precise, consistent service pricing.

Shopmonkey

  • Customizable Workflow: Create and manage jobs, estimates, and purchase orders with adjustable workflows.
  • VIN Decode & Parts Lookup: Access fast vehicle information and streamlined parts ordering.
  • Digital Inspections: Capture, mark up, and share vehicle photos and videos through mobile devices.
  • Integrated Payments: Handle online and in-person payments securely and quickly.
  • QuickBooks Integration: Sync customer, sales, and inventory data effortlessly.
  • Appointment Scheduling: Online scheduler with appointment confirmations and automated reminders.
  • Centralized Customer Communication: Built-in messaging for estimates, updates, and quick responses.
  • Multi-Location Management: Scalable for single and multiple shop operations.
  • Visual Dashboards & Reporting: Real-time analytics to track performance and profitability.
  • Mobile Access: Android and iOS apps for technicians, enabling remote workflow management.

Use Cases

Protractor Use Cases

  • Streamlining operations for single-location or multi-location automotive repair shops.
  • Automating digital vehicle inspections for increased transparency with customers.
  • Enhancing customer engagement through automated reminders, emails, and text messaging.
  • Managing work orders, deferred maintenance, and technician scheduling from a single interface.
  • Tracking inventory, managing vendor relationships, and handling part warranties and returns.
  • Simplifying accounting and bookkeeping processes within automotive repair businesses.
  • Launching digital marketing campaigns and monitoring their ROI through integrated tools.
  • Improving payment collection with integrated and contactless payment methods.
  • Generating detailed performance reports and dashboards for business insights.
  • Facilitating seamless integration with industry partners for enhanced shop efficiency.

Shopmonkey Use Cases

  • Streamlining daily operations of independent auto repair shops.
  • Managing multiple shop locations and franchises with centralized oversight.
  • Conducting digital vehicle inspections using mobile devices.
  • Processing contactless payments and managing in-person transactions.
  • Providing clients with professional digital invoices and estimates.
  • Synchronizing accounting, sales, and inventory data with QuickBooks.
  • Efficiently managing tire, lube, heavy duty, and specialty repair shop workflows.
  • Offering automated appointment scheduling and reminders to customers.

FAQs

Protractor FAQs

  • What types of businesses is Protractor designed for?
    Protractor is designed for single and multi-location professional automotive repair shops seeking to manage all operational aspects digitally.
  • Does Protractor support digital vehicle inspections?
    Yes, Protractor includes digital vehicle inspection tools to provide clear, comprehensive reports that empower customers with informed decisions.
  • Can Protractor manage accounting and payments?
    Yes, Protractor offers integrated accounting features and supports a range of payment options for seamless financial management.
  • Are digital marketing features included in Protractor?
    Select Protractor packages provide a full digital marketing suite, including website creation, SEO, campaign tracking, and call tracking functionalities.
  • Is Protractor suitable for businesses with multiple locations?
    Protractor is built to support multi-location operations, with centralized management tools and reporting features.

Shopmonkey FAQs

  • Does Shopmonkey integrate with QuickBooks and CARFAX?
    Yes, Shopmonkey offers integration with both QuickBooks and CARFAX for seamless accounting and vehicle history management.
  • How many users can our shop have on Shopmonkey?
    Each Shopmonkey plan includes a specific number of user licenses, with options to add additional user licenses for a fee.
  • Does Shopmonkey have an app?
    Yes, Shopmonkey provides Android and iOS mobile apps for technicians and shop staff.
  • Does Shopmonkey provide lookups for medium or heavy-duty vehicles?
    Yes, Shopmonkey offers lookups and labor guides for medium and heavy-duty vehicles as part of specialized add-ons.
  • Are there setup fees to get started?
    Setup assistance, including data migration, may incur an additional fee depending on the services required.

Uptime Monitor

Uptime Monitor

Average Uptime

99.75%

Average Response Time

1220.46 ms

Last 30 Days

Uptime Monitor

Average Uptime

100%

Average Response Time

280.14 ms

Last 30 Days

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