ReplyGenius VS Product Genius

ReplyGenius Pricing

Product Genius Pricing

ReplyGenius

• Instant Analysis: 30-second comprehensive review processing
• Multi-Platform Support: Analysis of Amazon, Trustpilot, Google Play, and Google Maps reviews
• SWOT Analysis: Detailed breakdown of strengths, weaknesses, opportunities, and threats
• Sentiment Analysis: Deep dive into emotional tone of customer reviews
• Review Timeline: Visual tracking of feedback trends over time
• Buyer Personas: Detailed customer profiles based on review data
• PDF Export: Easy sharing and offline viewing of reports
• NPS Tracking: Customer loyalty and satisfaction measurement

Product Genius

• AI-Powered Analysis: Uncovers actionable trends and patterns from customer feedback in real-time.
• Multi-Channel Feedback Capture: Engages customers via QR codes, social links, SMS, email, and website embeds.
• Real-Time Alerts & Response: Provides instant notifications for issues and actionable recommendations.
• Reputation Management: Proactively monitors and manages online reviews and feedback.
• Revenue Optimization: Identifies and suggests upsell opportunities automatically.
• Operational Efficiency: Automates responses to routine inquiries, saving time.
• Custom AI Personality: Creates an AI persona aligned with the business's brand identity.
• Continuous Learning: AI automatically updates knowledge from websites and interactions.
• Multi-Language Support: Automatically detects and responds in the customer's native language.
• Integration Capabilities: Connects with various platforms including social media, email, and potentially POS systems (Enterprise).

ReplyGenius Use Cases

• Product performance analysis
• Customer satisfaction monitoring
• Brand reputation management
• Competitive analysis
• Market trend identification
• Customer feedback processing
• Business strategy development
• Service quality improvement

Product Genius Use Cases

• Managing and improving online business reputation.
• Increasing the volume of positive customer reviews.
• Automatically identifying and capturing sales upsell opportunities.
• Automating responses to frequently asked customer questions 24/7.
• Gathering customer and employee feedback across diverse channels.
• Improving operational efficiency by reducing manual response times.
• Analyzing customer sentiment and feedback trends.
• Providing consistent customer service across multiple locations.

ReplyGenius FAQs

• How many reviews can be analyzed in a single report?

  The system can analyze thousands of reviews in a single report. The exact limit varies by platform but is designed to handle large volumes of reviews.
• Can I analyze reviews from multiple platforms simultaneously?

  Each report focuses on one platform at a time (Amazon, Trustpilot, or Google Maps). Separate reports need to be generated for different platforms.
• How accurate is the AI analysis?

  The AI model has been trained on millions of reviews and achieves high accuracy in sentiment analysis and theme extraction, validated against human analysis.

Product Genius FAQs

• What is an AI Employee provided by Product Genius?

  An AI-powered Digital Employee is a digital helper that performs tasks like customer support, data collection, and analysis for your business. You can deploy multiple Digital Employees, and they operate 24/7.
• What are Product Genius Tokens (PGTs) and how are they used?

  PGTs are credits used for AI services. Each account gets 100,000 PGTs monthly. Additional Tokens can be purchased if needed, with charges applied only when extra usage exceeds $10 in a month.
• Do unused Product Genius Tokens expire?

  Yes, the free 100,000 tokens provided monthly expire at the end of each month. However, any additionally purchased tokens do not expire and carry over.
• How does Product Genius encourage customers to provide feedback?

  It uses a natural, conversational interface. Additionally, customers providing feedback can enter a quarterly $1000 raffle, incentivizing participation.
• Can I customize Product Genius to match my brand?

  Yes, you can customize the AI's personality and behavior, including the questions it asks, to align with your brand's voice and specific insight requirements.

Uptime Monitor

Uptime Monitor