Support AI vs QuestGPT Detailed comparison features, price

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

QuestGPT

QuestGPT is an innovative AI-powered platform that transforms website content and documentation into intelligent chatbots. The platform enables businesses to create custom support solutions by automatically parsing through websites, PDFs, and various document formats to build knowledge-based conversation systems.

The platform offers multiple deployment options including a plug-and-play widget, internal dashboard, and upcoming features such as React components and HTTP API support. With its analytics capabilities, QuestGPT helps businesses track usage patterns and search trends, allowing for continuous optimization of content and user experience.

Pricing

Support AI Pricing

Freemium

From $29

Support AI offers Freemium pricing with plans starting from $29 per month .

QuestGPT Pricing

Freemium

From $15

QuestGPT offers Freemium pricing with plans starting from $15 per month .

Features

Support AI

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

QuestGPT

Automatic Content Retrieval: Automatically fetches and processes website content
Multiple Data Sources: Supports websites, PDFs, and upcoming Notion integration
Custom Training: Creates chatbots trained specifically on selected content
Analytics Dashboard: Tracks usage patterns and search trends
Flexible Deployment: Offers widget, dashboard, and upcoming API options

Use Cases

Support AI Use Cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

QuestGPT Use Cases

Customer support automation
Documentation search assistance
Website FAQ management
Knowledge base integration
Self-service customer support

FAQs

Support AI FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.
What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.
Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.
Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.

QuestGPT FAQs

How many messages are included in the free plan?

The free plan includes 100 messages per month with unlimited chatbots and support for up to 50 webpages.
What file types can QuestGPT process?

QuestGPT can process website content, PDF files, and will soon support Notion documents.
Can I embed the chatbot on multiple websites?

Yes, you can embed the chatbot on unlimited websites across all pricing plans.