Customer messaging tool with knowledge base - AI tools

Crisp is a comprehensive business messaging platform that combines AI capabilities, team collaboration tools, and customer support features to centralize all communications and customer data in one place.
- Freemium
- From 45$

KnowledgeBase is an AI-powered knowledge base software designed for fast customer support and easy self-service. It offers features like AI search, multiple knowledge bases, and AI-driven article generation.
- Paid
- From 49$

Amanu is an AI chat assistant that learns from your messages, documents, meetings to answer questions just like an experienced colleague. It helps to convert team chats into an intelligent knowledge base and provides 24/7 support.
- Paid
- From 29$
- API

DeskDingo provides AI-enhanced customer support tools, including live chat and a knowledge base, to improve customer service and increase loyalty. It offers a free forever plan and customizable paid add-ons.
- Freemium

Plazbot 2.0 is an AI-powered customer service platform that centralizes communication channels, automates processes, and enhances agent efficiency. It's designed to improve customer experience and drive sales.
- Contact for Pricing

eBanqo is an omnichannel customer engagement platform that combines AI chatbots, live chat, and messaging integration across multiple social media platforms to streamline customer service and automate business communications.
- Freemium

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.
- Free Trial
- From 20$

Sidekick AI is an AI customer support agent designed to assist customers throughout their journey, answering questions, resolving inquiries, and converting visitors.
- Free Trial
- From 99$

Aidbase is a comprehensive AI-powered support ecosystem that combines chatbot, ticketing, and email support functionalities to automate customer service for SaaS businesses.
- Freemium
- From 29$

Web2Chat is an AI-powered customer support platform that combines live chat, ticketing, a knowledge base, CRM, and a news center to enhance customer interactions and streamline support for startups.
- Freemium
- From 19$

Corpus is a chatbot platform powered by ChatGPT that integrates with your existing data to provide instant, accurate customer support and drive growth.
- Freemium
- From 16$

JediDesk is an AI-powered customer communication platform offering live chat, knowledge base, and CRM features to automate support and enhance sales.
- Free Trial

AI-enhanced Slack assistant transforming conversation histories into accessible corporate knowledge.
- Free Trial
- From 29$

Fuse IM is an AI-powered customer service platform featuring a shared inbox, AI chatbot, and knowledge base to streamline support and enhance team efficiency.
- Freemium

Answerly is an AI-powered chatbot solution designed to enhance customer engagement and support. It offers seamless integration, customizable features, and efficient training capabilities to improve customer interactions.
- Paid
- From 19$

Knowmax is an AI-powered knowledge management platform that empowers CX teams to deliver consistent, mistake-proof service across all touchpoints.
- Contact for Pricing

Ajent.ai centralizes customer communications into a single dashboard, leveraging AI to streamline support and enhance team efficiency. It offers features like multi-user management, bulk messaging, and real-time customer insights.
- Contact for Pricing

Answered.so is a comprehensive customer service platform that combines GPT-powered chatbots, knowledge base management, and intelligent search capabilities to resolve up to 70% of customer inquiries automatically.
- Freemium
- From 24$

Clerk Chat is an AI-powered telecom platform that enables businesses to engage with customers through personalized, human-like conversations across various messaging channels.
- Free Trial
- From 10$

MaxKB is a ready-to-use, flexible RAG chatbot built on LLMs, designed for intelligent customer service, corporate knowledge bases, research, and education.
- Freemium
- From 160$

Jochem AI is an enterprise-grade knowledge management solution that provides instant answers to customer and employee questions while continuously learning and improving its knowledge base through expert interactions.
- Contact for Pricing

eesel creates an AI trained on your company knowledge to instantly answer questions across help desks, team chats, and websites.
- Free Trial
- From 49$

Callbell is a multi-agent platform enabling businesses to manage customer communications across WhatsApp, Messenger, Instagram, and Telegram from a single inbox.
- Free Trial
- From 15$

Mtalkz is a leading cloud messaging platform providing Bulk SMS, WhatsApp API, RCS, IVR, and email solutions to help businesses reach more customers and drive higher ROI.
- Paid
- From 999$

MessageDesk empowers businesses with SMS capabilities, offering a shared team inbox, mass text broadcasts, and automated messaging solutions. Enhance communication and streamline workflows with this comprehensive text messaging platform.
- Paid
- From 49$

Help.center is an AI-powered knowledge base solution that provides instant customer support through AI chatbot and search functionality, helping businesses reduce support tickets and provide 24/7 assistance.
- Freemium
- From 19$

Botwise is an AI-powered knowledge management tool designed to help teams and customers find information instantly across various sources like files, documents, drives, sites, and knowledge bases, significantly improving search speed and efficiency.
- Free Trial

Knowbo allows you to create a ChatGPT-like chatbot for your website by simply entering your URL or sitemap. It reduces support load and enhances user experience.
- Paid
- From 19$

Breef Docs provides an AI-powered knowledge base for businesses, allowing teams to access information faster and smarter. It offers personalized AI grounded in your business data, with secure access and natural language interaction.
- Paid

Chatbase is a no-code platform that enables businesses to create custom AI chatbots trained on their data, offering customer support, lead generation, and user engagement capabilities with multi-language support and website integration.
- Freemium
- From 19$
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