Enterprise AI solutions for CX - AI tools

Open.cx is an all-in-one AI platform for customer support, capable of solving complex issues and deploying across multiple channels with human-like empathy.

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ZBrain is a unified platform providing end-to-end AI enablement for enterprises, from readiness assessment and opportunity identification to custom AI application development and deployment.

• Free Trial
• From 999$

Kapture CX is an AI-native customer experience platform offering end-to-end tailored support across multiple channels for various industries, empowering both customers and agents.

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CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

dbNix AI is an enterprise-grade platform offering comprehensive AI solutions including workspace automation, contact center management, asset inventory, and HR processes, designed to streamline business operations and enhance efficiency.

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Metric provides enterprise AI solutions, specializing in Machine Learning, Data Analytics, Deep Learning, NLP, and Computer Vision to help businesses uncover potential and optimize operations.

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CNTXT offers tailored AI strategies and data services, helping businesses extract actionable value from data and streamline AI application development.

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Your Personal AI provides enterprise-grade AI solutions to automate workflows, enhance decision-making, and drive business growth. Services include data collection, annotation, AI consulting, and custom AI development.

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Genesys Cloud CX is an AI-powered, comprehensive contact center solution that maximizes impact across every experience and channel. It delivers personalized experiences at scale, improving customer loyalty and employee productivity.

• Paid
• From 75$

[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

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xnode is an AI-powered platform that enhances business outcomes by connecting people, processes, and systems. It offers AI agent teams for streamlined workflows and improved efficiency.

• Freemium

Symbl.ai provides AI agents for customer experience (CX) that offer actionable insights, streamline interactions, and improve customer satisfaction. Features include intelligent voice agents, call scoring, real-time assist, and unified analytics.

• Freemium

Enterprise Bot is an AI-powered platform that provides enterprise-grade conversational solutions across multiple channels, integrating with LLMs like ChatGPT, Gemini, and Amazon Bedrock to automate customer service and employee support operations.

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Xpress AI empowers businesses to build intelligent agents that adapt, learn, and drive real business value, moving beyond traditional RPA.

• Paid
• From 100$

8x8 offers an integrated cloud communication platform combining contact center, unified communication, and CPaaS APIs with AI to optimize customer journeys and team collaboration.

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ERP·AI is an AI-native platform enabling enterprises to build, deploy, and manage AI agents and workflows. It features an Enterprise AI App Store for creating applications on demand and autonomous agents to automate business processes.

• Freemium
• From 9$

Metrixon provides role-based AI assistants that deliver tailored insights and suggestions by analyzing internal data and market trends, enabling faster, data-driven decisions for businesses.

• Freemium

Command.ai is an enterprise platform offering AI-guided nudges and support solutions, combining product tours, surveys, and intelligent customer support features with advanced personalization capabilities.

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Comarch is a technology company offering AI-powered enterprise solutions including chatbots, predictive maintenance, sentiment analysis, and intelligent analytics for various industries including telecommunications, healthcare, and finance.

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CX Genie is an AI-powered customer support platform that enhances engagement, automates responses, and streamlines workflows. It offers solutions like AI chatbots, help desk, and ticket management to improve customer satisfaction and business growth.

• Freemium
• From 15$

Xeven Solutions is an AI development company offering custom solutions in machine learning, natural language processing, computer vision, and more. They empower businesses to improve decision-making, automate operations, and boost profits.

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ResponseCX provides AI-powered customer service for Shopify brands, automating ticket resolution, order changes, and returns with 24/7 availability and high customer satisfaction.

• Paid
• From 1520$

HELPX.AI revolutionizes customer service with AI-powered chatbots, offering 24/7 support, intelligent responses, and seamless integration. Enhance customer experience and streamline operations with this customizable platform.

• Freemium
• From 39$

Codvo AI delivers strategic enterprise solutions that transform data into measurable value, helping businesses accelerate growth through custom AI implementations.

• Freemium

C3.ai provides enterprise AI applications and a development platform that helps organizations implement and scale AI solutions across various industries including manufacturing, financial services, government, utilities, and defense.

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Equinox AI Lab specializes in developing custom AI and Data Science solutions using a human-centred approach, helping organizations digitally transform operations and optimize business processes.

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