omnichannel customer engagement tools - AI tools

OmniEngage optimizes omnichannel marketing campaigns across web, mobile, SMS, email, Facebook Messenger, and WhatsApp. It intelligently manages customer interactions, enhancing customer experience and journey.

• Paid
• From 22$

Customer.io is a customer engagement platform fueled by first-party data, enabling personalized journeys across email, push, in-app, and SMS to build stronger relationships.

• Free Trial
• From 100$

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

• Contact for Pricing

Twilio provides a Customer Engagement Platform using AI, communication APIs, and customer data tools for businesses to build personalized, data-driven interactions across various channels.

• Usage Based

WebEngage is an advanced marketing automation platform powered by AI, enabling businesses to unify customer data, personalize experiences, and optimize multi-channel engagement for improved retention and ROI.

• Contact for Pricing

Dexatel empowers businesses to manage and automate customer communications across multiple channels through a unified inbox, offering robust security, advanced segmentation, and real-time analytics.

• Usage Based

Whautomate is an omnichannel customer engagement and automation platform that helps businesses improve sales and customer service across WhatsApp, Instagram, Messenger, Telegram, and Live Chat.

• Freemium
• From 59$

Elastic is an AI-powered omnichannel chatbot platform that enables businesses to engage customers across 12+ social channels including WhatsApp, Facebook, Instagram, and Google My Business, offering 24/7 automated customer support and lead generation capabilities.

• Paid
• From 1099$

Resulticks is an AI-driven solution offering real-time audience engagement and a robust customer data platform (CDP) for hyper-personalized, omnichannel marketing and revenue growth.

• Contact for Pricing

Klink.cloud is a comprehensive customer engagement platform that unifies phone calls, social media channels, SMS, email, video calls, tickets, and CRM in a single dashboard, enabling businesses to manage all customer interactions efficiently.

• Freemium
• From 23$

CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$