speech analytics for contact centers - AI tools

InteliConvo is an AI-powered speech analytics platform that analyzes customer conversations to improve sales, collections, customer experience, and compliance.

• Free Trial

Qualint is an advanced speech-to-text analysis software that transforms contact center operations by providing comprehensive call analysis, fraud detection, and customer experience insights.

• Paid
• From 150$

AloAi Voice Analytics is an AI-powered solution that transcribes calls, detects sentiment, analyzes keywords, and provides comprehensive voice analytics for business communications.

• Freemium
• From 30$

Canonical Chat Voice provides enterprise-grade monitoring and analytics for Voice AI agents, helping businesses understand call journeys and identify failure points through real-time alerts.

• Freemium

ConvoQ AI is an advanced contact center solution that utilizes artificial intelligence to transform customer conversations into actionable insights, helping businesses improve customer service and agent performance.

• Contact for Pricing

Pitch Patterns is a Quality Control platform that uses AI to analyze sales and customer service calls, improving close rates and CSAT scores.

• Contact for Pricing

Verbaly is an AI-powered speech coaching platform that analyzes communication patterns and provides personalized feedback to help users become more effective communicators.

• Freemium
• From 15$

Convirza offers AI-driven call tracking and conversation analytics solutions to help businesses convert more leads, improve agent performance, and optimize marketing spend.

• Paid
• From 29$

Accent Voice is an AI tool that analyzes speech patterns to identify English accents and provide insights into pronunciation using advanced AI for real-time feedback.

• Free

Thoughtly provides an AI-powered call center solution for handling inbound and outbound calls related to customer service, sales, and marketing. It offers comprehensive analytics and A/B testing for data-driven decision-making.

• Usage Based

BirchAI leverages state-of-the-art AI to automate after-call work in healthcare, insurance, and banking, reducing Average Handle Time by up to 35%.

• Contact for Pricing

Speeko is an AI-powered speech coaching platform that analyzes voice and speech patterns in real-time, providing personalized feedback to improve communication skills and public speaking confidence.

• Freemium

Yoodli is an AI-powered communication coaching platform that provides private, real-time feedback for improving speaking skills, presentations, and pitches. It offers customizable scenarios and analytics for both individual users and enterprise training.

• Freemium

Cognitive Calls offers AI-powered voice solutions to automate incoming and outgoing phone and web calls, improving customer support, scheduling, and outreach for various industries.

• Paid
• From 15$

EdgeTier is an AI-powered conversation intelligence platform that helps customer support teams improve their service quality through real-time message analysis, anomaly detection, and agent coaching.

• Contact for Pricing

Voicesense uses AI-powered voice analysis to predict behavior and provide insights for businesses, healthcare, HR, and social platforms. It transforms business processes and improves decision-making through acoustic analysis.

• Usage Based

Valence AI provides emotion AI infrastructure to analyze human voices in conversations, enabling companies to understand customer feelings and improve interactions.

• Contact for Pricing

AgentVoice is an AI-powered platform providing voice agents to automate inbound and outbound calls for tasks like lead qualification, appointment booking, and customer support. It offers seamless integration and customizable workflows via a no-code interface.

• Paid
• From 20$

Bespoken offers automated testing, monitoring, and benchmarking solutions for conversational AI systems like chatbots and IVR, optimizing customer experiences and ensuring system reliability.

• Free Trial
• From 2000$

Bigly Sales offers an AI-powered call center solution designed to automate customer interactions via voice and SMS, significantly reducing costs and improving response times 24/7.

• Contact for Pricing

Pronounce AI is an AI-powered speech checker that provides instant feedback on pronunciation, grammar, and fluency for improved English communication. It offers personalized coaching and practice for various accents.

• Freemium

SentiOne offers AI-powered social listening and conversational AI solutions, including chatbots and voicebots, to enhance brand monitoring and customer service.

• Paid
• From 300$

Speak AI is a platform that helps users transcribe, translate, and analyze audio, video, and text data. It offers AI-powered features for tasks like transcription, translation, data visualization and meeting assistance.

• Freemium
• From 19$

Parla is an AI-powered speech coach designed to help users improve public speaking skills through real-time feedback and personalized practice for various scenarios like presentations and interviews.

• Freemium
• From 15$