Top AI tools for # call center automation

Bigly Sales offers an AI-powered call center solution designed to automate customer interactions via voice and SMS, significantly reducing costs and improving response times 24/7.

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Marr Labs provides AI Voice Agents designed to handle customer interactions, eliminating hold times and scaling effortlessly for tasks like lead qualification and customer support.

• Paid
• From 1000$

Aurelian is a conversational Voice AI designed for public safety agencies to automate non-emergency calls, route callers, triage situations, and gather information for CAD reports.

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Talkie.ai provides AI-powered voice assistants for healthcare providers to automate phone tasks like appointment scheduling, prescription refills, and patient inquiries, improving patient access and reducing staff workload.

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Posh AI provides AI-powered solutions, including voice and digital assistants, specifically designed for banks and credit unions to enhance customer service, empower employees, and optimize operations.

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Cald AI offers AI-powered conversational phone agents for outbound and inbound calls, designed to enhance business communication and reduce call center costs significantly.

• Freemium

Local Measure Engage is an advanced AI-driven contact center platform that utilizes Generative AI to automate workflows, enhance productivity, and deliver hyper-personalized support across digital and voice channels.

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KMS Lighthouse provides an AI-driven knowledge management system designed to streamline information retrieval, reduce customer handling times, and improve team training and onboarding for enterprises.

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