CoSupport AI
What is Augutech?
Augutech leverages advanced AI technologies to optimize call center operations for businesses of all sizes. With its comprehensive platform, users can configure inbound queues, customize IVRs, and utilize outbound dialers to maximize connect rates and campaign efficiency. Augutech's software includes AI-powered features such as scam call mitigation, real-time agent monitoring, and automated email workflows to ensure seamless and secure communication with prospects and customers.
The solution supports omnichannel routing and integrates effortlessly with over 100 popular CRM and productivity tools, enabling teams to scale and collaborate with ease. Detailed reporting, targeted campaign analytics, and real-time supervisor dashboards offer actionable insights to help organizations drive conversions, improve retention, and consistently deliver superior customer experiences.
Features
- Omnichannel Solution: Configure inbound queues and custom IVRs for seamless customer journeys
- Outbound Dialing Software: Increase call volume with advanced AI dialer capabilities
- MCA Power Dialer: Specialized dialer designed for the Merchant Cash Advance industry
- Scam Call Mitigation: AI-powered filtering to reduce spam and scam risks
- Uncapped Dial Speeds: Connect with more prospects faster using unlimited dialing capacity
- Integrations: Over 100 CRM and tool integrations for streamlined workflows
- Real-Time Agent Monitoring: Track productivity and performance with supervisor dashboards
- Email Automation: Automate email workflows to enhance follow-up and engagement
- Detailed Reporting: Generate comprehensive campaign and call analytics
- Flexible Deployment: Supports startups to enterprise teams with scalable software plans
Use Cases
- Automate outbound dialing for high-volume sales campaigns
- Streamline customer support operations with omnichannel routing
- Reduce spam and scam call risks using AI call analysis
- Monitor agent productivity and optimize team performance in real time
- Integrate with CRM systems to unify workflows and boost efficiency
- Generate detailed reports for campaign optimization and compliance
FAQs
-
Is there a free trial available?
Augutech offers a free, personalized 30-minute demo call to help you get started and understand the platform features. -
Can I change my subscription plan later?
Yes, the pricing scales with your company, and you can consult with the team to adjust your plan as your needs evolve. -
How quickly can I be operational after signing up?
The system typically launches in 1-2 weeks, but turnkey deployments can be set up within one day for expedited needs. -
Are there setup fees or additional charges?
There are setup fees to customize the solution according to your specific business requirements. -
Do you offer discounts for annual or multi-year contracts?
Yes, discounts are available for annual or multi-year contracts. Contact the Augutech sales team for more information.
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