CoSupport AI
What is Cast.app?
Cast.app revolutionizes customer success management through AI-driven automation, enabling businesses to engage and influence every user and decision-maker across their customer accounts without additional headcount. The platform delivers personalized presentations and insights through three distinct experiences: AI-presented, team-presented, and customer self-service.
Supporting 13 different languages and operating across multiple channels including in-app, email, and text, Cast.app empowers organizations to automate their customer success programs while maintaining high engagement rates. The platform's AI agents provide account-specific answers and insights, helping businesses drive onboarding, usage, adoption, and ultimately improve customer retention and revenue growth.
Features
- Multilingual Support: Operates in 13 different languages including English, French, German, and Japanese
- Multi-Channel Delivery: Delivers content via in-app, email, and text messaging
- AI Presentations: Automated, personalized customer presentations and insights
- Interactive Q&A: AI-powered 'Ask Me Anything' functionality for immediate customer support
- Automated Customer Success: Digital CSM automation for scaling without additional headcount
- Custom Engagement: Personalized interactions for different user roles and decision-makers
- Data Integration: Compatible with CRMs, CS platforms, and various databases
Use Cases
- Customer onboarding automation
- Account retention and churn prevention
- Revenue expansion and renewal management
- Business review automation
- Customer training and enablement
- Personalized learning delivery
- Customer engagement scaling
- Revenue growth optimization
FAQs
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How long does it take to implement Cast.app?
Typical time-to-market varies from 3 weeks to 4 weeks, including integrations. -
How many customer end-users are included?
Cast.app includes 7-10 users for startups and unlimited users for enterprise accounts. -
What defines a startup for pricing purposes?
Startups are defined as companies with fewer than 50 employees or less than $10 million in annual recurring revenue (ARR).
Related Queries
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Cast.app Uptime Monitor
Average Uptime
99.85%
Average Response Time
374.2 ms
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