What is CentralPlanner?

CentralPlanner is an intelligent reservation management platform designed to modernize and automate booking processes for restaurants, hotels, and sports centers. The software enables users to seamlessly accept, track, and manage both room and table reservations from any device, consolidating all essential data in one secure location. With easy integration into websites and social channels, businesses can provide guests with a convenient online booking experience while gaining valuable insights on customer preferences and booking history.

Key functionalities include comprehensive table and area management, automated online bookings, and real-time utilization planning to maximize occupancy. Staff members benefit from enhanced transparency and workflow efficiency, as the platform offers detailed seat allocation, daily seating plans, and automatic reminders. CentralPlanner’s cross-device accessibility, robust data security, and flexible pricing make it a scalable solution for businesses of various sizes in the hospitality and leisure sectors.

Features

Cross-Device Access: Manage bookings on computer, tablet, or smartphone.
Automated Online Reservations: Accept and confirm reservations directly from your website or Facebook page.
Table and Area Management: Organize rooms, tables, and areas for efficient seat planning.
Customer History: Track guest preferences and past bookings for personalized service.
Utilization Planning: Real-time overview to maximize occupancy and streamline scheduling.
No-Show Reduction: Automated reminder emails to reduce missed reservations.
Recurring Bookings: Easily schedule repeat group reservations.
File Attachments: Upload and store related reservation documents (premium plans).
Exclusion Times: Define time slots during which reservations cannot be made.
World-Class Support: Fast and reliable help available across all plans.

Use Cases

Restaurant managers optimizing table allocation during peak hours.
Hotel receptionists handling multiple room bookings with guest history integration.
Sports center administrators scheduling courts and managing recurring group sessions.
Small businesses enabling convenient online reservations for their guests.
Service teams preparing daily seating plans and summaries for shift organization.
Event planners attaching seating charts and catering notes to reservations.

FAQs

How does the free trial work?

CentralPlanner offers a 30-day free trial on any plan, allowing full access to features without requiring payment details or cancellation. After the trial, accounts revert to the free Starter plan.
Can I switch plans later on?

Yes, plans can be upgraded or changed at any time directly through the account settings.
What payment methods are accepted?

CentralPlanner accepts SEPA debit for EU users and credit card payments, with monthly billing cycles.
Is CentralPlanner accessible from mobile devices?

Yes, the platform is available on all mobile and desktop devices with internet access, and dedicated apps are provided for iOS and Android.
How is my data secured?

CentralPlanner employs modern server infrastructure, regular updates, daily backups, and redundant storage to ensure maximum data security.