CoSupport AI
What is Datumo?
Datumo is a solution designed to enhance and optimize your Customer Relationship Management (CRM) system. It provides reliable, accurate, and valuable information about your customers, enabling you to derive insights for creating personalized customer experiences.
Datumo integrates with your CRM to correct inconsistencies, fill in missing information, and even enrich your data by adding new properties. This ensures your CRM data is complete and up-to-date, allowing for effective data-driven strategies.
Features
- CRM cleaning: datumo corrects typos and inconsistencies due to bad data entry
- CRM filling: datumo fills in the gaps wherever there is a missing piece of information due to incomplete data entry
- CRM enriching: datumo adds new properties and fills them in for you
- Health Status Checker: Get a report highlighting all data quality issues
- Insights: Scans your CRM, analyzes its data, and gives you an overview of the most salient facts and figures.
Use Cases
- Increase lead conversion in marketing
- Support up-selling and cross-selling activities in sales
- Increase loyalty and reduce churn rate in customer service
- Building better data-driven strategies
FAQs
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Which CRM can datumo support?
Datumo can integrate with multiple CRMs. -
How does datumo help?
datumo turns your CRM into a valuable tool, whose data can be used to carry out data-driven CX strategies.
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