CoSupport AI
What is Divinate?
Divinate revolutionizes the user research process by automating the tedious aspects of research analysis. The platform automatically handles video transcription, tagging, and theme extraction from research sessions, enabling teams to focus on deriving meaningful insights rather than getting bogged down in administrative tasks.
The tool streamlines the entire research workflow by providing instant access to important insights, automatic theme identification, and easy sharing capabilities. With features like video storage, intelligent tagging, and automated synthesis, Divinate helps product teams efficiently analyze and communicate research findings to stakeholders.
Features
- Video Transcription: Automatic transcription of research sessions
- Automated Theme Extraction: AI-powered identification of common patterns
- Highlight Management: Save and share important moments from sessions
- Insight Generation: Automatic synthesis of research findings
- Team Collaboration: Easy sharing of research highlights and summaries
- Video Storage: Secure storage of research session recordings
Use Cases
- User research analysis
- Product validation studies
- Customer interview processing
- Sales call analysis
- Research insight sharing
- Team collaboration on user feedback
FAQs
-
How does this work?
You upload research sessions. Using AI we transcribe, summarize, tag and extract the themes from them. From there you can add highlights, share those highlights with your team, and replay your video recordings. -
Do you have a free plan or a trial?
Yes! Signing up gives you an unlimited free trial for 3 hours of video uploads. -
How secure is this? What do you do with the data we upload?
The data you upload belongs to you and is treated as extremely precious. When uploading research sessions, AI models via APIs are used for transcription, summarization, and tagging. The data is not used to train models, the APIs don't get trained with the data, and data doesn't mix with other users' data. -
Can I use Divinate on my sales calls?
Yes! Divinate is focused on helping you make the best possible product decisions from customer feedback. Sales calls can be uploaded to gain product improvement insights. -
Can I replace talking to my customers with this?
Absolutely not. Talk to your customers. Don't talk to robots. Divinate does not replace research and it definitely doesn't replace your customers.
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Divinate Uptime Monitor
Average Uptime
99.93%
Average Response Time
76.1 ms
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