CoSupport AI
What is Fiidbakk?
Fiidbakk provides businesses with a streamlined feedback solution, allowing real-time collection of user insights directly from websites or web applications. It integrates via a simple widget that is easy to set up and highly customizable, letting users leave comments where and when it matters most. By capturing contextual feedback on design, functionality, and user experience, site owners can identify areas of improvement and address visitor needs more effectively.
With features such as private mode, promo code rewards, and robust session analytics, Fiidbakk empowers teams to boost conversions and foster deeper connections with their audience. The intuitive dashboard supports tracking and analysis of feedback, ensuring security and seamless collaboration. Upcoming AI-driven features will further enhance the ability to surface the most relevant insights for continuous optimization.
Features
- Web Feedback Widget: Simple to install and use on any website or app
- Contextual Comments: Collect genuine user input for actionable insights
- Session Tracking: Monitor user interactions and feedback sessions
- Promo Code Rewards: Incentivize users to leave valuable feedback
- Private Mode: Restrict feedback access to selected users
- Intuitive Dashboard: Manage, view, and analyze all gathered feedback
- Multi-Widget Support: Deploy on multiple domains with ease
- Data Security: Industry-standard encryption and robust authentication
Use Cases
- Collecting customer feedback on website usability and design
- Gathering product improvement suggestions from app users
- Offering promotional discounts to incentivize feedback submission
- Identifying and tracking website bugs or problematic user flows
- Strengthening agency-client collaboration through dedicated feedback portals
FAQs
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What types of feedback can I collect with Fiidbakk?
Fiidbakk allows users to leave contextual comments directly on your website or app, enabling collection of feedback on design, functionality, content, and user experience for actionable insights. -
How easy is it to integrate Fiidbakk into my website?
Integrating Fiidbakk is as simple as adding a script tag to your website, requiring no complex installation and ensuring compatibility with existing stacks. -
What happens if I exceed the session limit on my plan?
You will receive a notification if the session limit is exceeded and be provided with the option to upgrade to a higher tier to accommodate more sessions. -
How does Fiidbakk ensure data security?
Fiidbakk uses industry-standard encryption for data at rest and in transit, alongside robust authentication protocols for data security. -
What are widgets and sessions in Fiidbakk?
A widget refers to a script installed on a website or domain, while a session is defined as the feedback left by one user during a specific visit.
Related Queries
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Fiidbakk Uptime Monitor
Average Uptime
100%
Average Response Time
199.7 ms
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