What is Formito?

Formito is an intuitive no-code platform designed to help businesses create engaging, AI-driven chatbots for their websites and digital services. The platform enables users to visually build custom chatbots that automate lead generation, appointment scheduling, payment processing, customer support, and feedback collection, tailored to various professional needs. With a drag-and-drop interface, users with no coding experience can easily set up, customize, and deploy chatbots in just minutes.

Formito stands out with its flexible integration options, allowing collected data and interactions to sync seamlessly with third-party applications such as Google Sheets, Gmail, Slack, Stripe, Zendesk, MailChimp, and more. Its robust analytics dashboard lets users track responses, export data, and monitor engagement, delivering actionable insights to optimize customer engagement and streamline operations.

Features

No-Code Chatbot Builder: Visual drag-and-drop interface for effortless chatbot creation without programming skills
Customizable Widgets: Personalize chatbots to match your brand and use-case requirements
Multi-Channel Sharing: Embed chatbots, launch as popups, or share direct links
Automation Tools: Automate lead capture, scheduling, payments, and feedback collection
Real-Time Analytics: Monitor chatbot responses, export data, and gain actionable insights from user interactions
Third-Party Integrations: Connect easily with Google Sheets, Gmail, Slack, Stripe, Zendesk, MailChimp, Zapier, Airtable, Monday, Adalo, and more
Conditional Logic: Shape chatbot conversations with conditional jumps and dynamic workflows
Support for Multiple Input Types: Accept text, images, files, dates, payments, and more within chatbot flows
Scalable Team Collaboration: Manage chatbots across multiple team members and workspaces
Flexible Pricing: Free and paid plans to accommodate different scale and business needs

Use Cases

Generating leads and qualifying website visitors automatically
Scheduling appointments and managing bookings through conversational forms
Providing instant customer support with integrated FAQ and ticketing capabilities
Collecting payments directly via chatbots using Stripe integration
Automating feedback and survey collection from users or event attendees
Capturing product or service bug reports and feature requests
Augmenting web apps with embedded chatbots to streamline user engagement
Gathering market research or post-event data from customers

FAQs

How much coding knowledge is required to use Formito?

No coding knowledge is required; Formito offers a visual, drag-and-drop chatbot builder that anyone can use.
What integrations does Formito support?

Formito supports integrations with Google Sheets, Gmail, Slack, Stripe, Zendesk, MailChimp, Zapier, Airtable, Monday, Adalo, and more.
Can I stay on the free plan indefinitely?

Yes, you can remain on the free plan as long as you do not require premium features.
How can I share my chatbot with users?

You can embed your chatbot on your website, display it in a launcher popup, or share a chatbot link directly.
How are responses collected and tracked?

Responses are browsable within your dashboard and can be printed or exported to spreadsheet file formats.