CoSupport AI
What is Hubtype?
Hubtype offers a comprehensive enterprise-level chatbot platform that revolutionizes customer service automation by combining artificial intelligence with interactive elements. The platform enables businesses to achieve up to 80% bot compliance through industry-specific portfolios and advanced decision flows.
The platform features a no-code drag-and-drop flow builder, a messaging-first helpdesk, and a robust analytics suite. With end-to-end encryption, secure SSL Webhooks, and ISO 27001 certification, Hubtype ensures enterprise-grade security while seamlessly integrating with existing tech stacks including CRM, helpdesk, data analytics, and CMS systems.
Features
- Interactive Elements: Beyond text-only automation with graphical interfaces
- Flow Builder: No-code drag-and-drop chatbot creation tool
- Messaging Helpdesk: Message-first interface for ticket management
- Analytics Suite: Comprehensive customer service metrics and insights
- Security: End-to-end encryption and ISO 27001 certification
- Integration Capabilities: Seamless connection with existing tech stack
Use Cases
- Customer service automation
- Ticket management
- Customer query handling
- Business process automation
- Customer experience enhancement
- Sales conversion optimization
FAQs
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What level of automation accuracy can businesses expect?
Businesses can achieve up to 80% automation accuracy with Hubtype's platform. -
What security certifications does Hubtype have?
Hubtype is ISO 27001 certified and provides end-to-end encryption on messages and secure SSL Webhooks. -
What systems can Hubtype integrate with?
Hubtype integrates with CRM, helpdesk, data analytics, CMS, and existing AI systems.
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