Top AI tools for # helpdesk

Capacity is an AI-powered support automation platform that helps teams automate customer support, HR, and IT tasks. It integrates with existing systems to provide a unified knowledge base and improve team efficiency.

• Free Trial

Easychatdesk offers a live chat widget and customer support software to help businesses interact with customers in real-time, manage support tickets, and improve sales through enhanced engagement.

• Freemium
• From 15$

Shoutout.ai is a conversational AI platform offering an all-in-one chatbot software and shared omnichannel inbox to enhance customer experience and engagement across multiple channels. It helps businesses convert inquiries into leads and improve customer service efficiency.

• Freemium
• From 129$

Thena is an AI-powered B2B ticketing platform designed to manage customer support and requests directly within Slack and other communication channels.

• Free Trial
• From 64$

Jitbit Helpdesk is a customer support ticketing system focused on email, offering both SaaS and on-premises solutions. It utilizes AI to enhance productivity through automated responses and knowledge base integration.

• Freemium

Responso centralizes e-commerce customer communication across multiple channels, using AI to enhance support and automate responses for online sellers.

• Freemium
• From 22$

Textmagic is an omnichannel customer service platform featuring AI assistance, workflow automation, and unified communication channels like SMS, chat, email, and calls.

• Free Trial
• From 20$

Helpy offers secure, multi-channel customer support software, available as both self-hosted and on-demand SaaS solutions, emphasizing data privacy and control.

• Freemium
• From 40$

OneHash provides an integrated suite of business software including CRM, Chat, ERP, and Scheduling tools designed to help businesses scale efficiently.

• Freemium
• From 8$

Pulsedesk is a ChatGPT-powered helpdesk solution designed for SMBs, offering multichannel support, automation, and reporting in one platform to simplify customer support.

• Free Trial
• From 8$

LogiChat is an intelligent AI assistant designed to automate customer support by understanding business context, providing reliable answers, and executing requests.

• Contact for Pricing

AIHelp offers AI-powered in-app and web support solutions, including chatbots and customizable forms, to enhance customer service and operational efficiency for mobile apps and websites.

• Free Trial

JustReply is a customer support tool designed for teams using Slack. It enables teams to manage, respond to, and resolve customer support conversations directly within Slack.

• Free Trial
• From 19$

Doks.ai is an AI-powered chatbot builder that empowers users and reduces support costs. Train your chatbot on your website, documentation, and other resources to provide instant, accurate assistance.

• Paid
• From 19$

ClickConnector is an AI-powered customer support platform designed for SaaS products, offering a comprehensive suite of tools including AI chatbots, help desk, and knowledge base portals.

• Freemium
• From 49$

Nametag provides identity verification solutions to prevent breaches, reduce IT costs, and enhance security for employee onboarding, account recovery, and helpdesk verification.

• Contact for Pricing

BIK is an all-in-one AI-powered platform that helps eCommerce businesses optimize their marketing and customer support across multiple channels, delivering personalized experiences and increasing ROI.

• Contact for Pricing

ZenAdmin is an IT management platform that streamlines operations for global teams. It offers a comprehensive solution for managing devices, applications, and personnel from procurement to IT support.

• Free

Desku offers AI-powered customer service software with live chat, ticketing, and chatbot automation. It integrates with social media and e-commerce platforms for unified, efficient customer support.

• Free Trial
• From 19$

Converso is an AI-powered helpdesk that automates first-line customer support, reducing agent workload and improving customer service across multiple channels like WhatsApp, Messenger, SMS, and Webchat.

• Free Trial
• From 19$

iokoo provides 24/7 IT support and assistance, resolving software and hardware issues for businesses and individuals.

• Free

Agile CRM is an all-in-one CRM software offering sales enablement, marketing automation, and customer service capabilities. It's a cloud-based SaaS solution designed for small and medium-sized businesses.

• Freemium
• From 9$

ClearFeed is an AI-powered support platform that integrates with Slack and MS Teams to streamline communication and help teams deliver faster resolutions through smart ticketing and workflow automation.

• Paid
• From 24$

Quidget is a no-code AI customer support agent that works 24/7, handles up to 80% of common inquiries, supports 45+ languages, and seamlessly integrates with various messaging platforms.

• Freemium

Kodif is a Customer Support AI platform that automates ticket resolutions and empowers agents with intelligent tools across multiple communication channels, helping businesses deliver personalized support at scale.

• Contact for Pricing

Macha AI is an intelligent customer support automation platform that integrates with Zendesk and LiveChat to provide multilingual support, ticket automation, and enhanced customer service efficiency.

• Paid
• From 49$

Whelp is a comprehensive customer support platform that unifies Voice, Email, Live Chat, SMS, and WhatsApp communications with AI-powered automations and a unified customer view for enhanced service delivery.

• Freemium
• From 29$

Hubtype is an enterprise chatbot platform that combines AI with interactive elements to deliver advanced customer service automation experiences beyond traditional text-only interactions.

• Contact for Pricing

Forethought is an enterprise AI platform that delivers intelligent customer support automation through natural conversations, improved resolution rates, and lower costs across all interactions.

• Contact for Pricing

Supermoon is an AI-powered customer support platform that combines shared inbox, live chat, and smart contact forms to help businesses save time and improve customer service efficiency.

• Paid
• From 19$

Feedyou is an AI-powered platform offering chatbot, voicebot, and emailbot solutions for customer service and employee support, helping companies reduce costs while enhancing user experience through Conversational & Generative AI.

• Contact for Pricing