What is Inbound GPT?

Inbound GPT provides businesses with 'Sam,' an advanced AI agent engineered to manage customer interactions across multiple digital touchpoints. This system automates responses on websites, handles incoming phone calls with a human-like voice, and engages with users through online advertising channels. By analyzing website content and business information, Sam develops an in-depth understanding of products, services, and brand voice to provide accurate and personalized responses.

The platform is designed to streamline customer communication by answering common questions, qualifying leads through targeted inquiries, and gathering essential contact information. Sam offers real-time updates and engagement reports to the business team, ensuring prompt follow-ups and efficient lead management. It also features capabilities like spam filtering, lead scoring, and seamless integration with various business tools to enhance overall operational efficiency and customer experience.

Features

AI-Powered Conversations: Engages website visitors with AI, answers questions, gathers customer details, and supports team handoff.
24/7 AI Phone Answering: Answers calls with a human-like voice, screens telemarketers, qualifies callers, and provides detailed call summaries.
Multi-Channel Integration: Connects with Google Business Profile, PPC campaigns, social media ads, and offers website chat.
Advanced Knowledge Base & Training: Learns from website content and business data to provide accurate, context-aware responses.
Real-Time Lead Management: Includes lead scoring, location-based notifications, and instant alerts to the team.
Customization & Branding: Offers custom branding, custom domain usage, and white-label options for agencies.
Workflow Automation: Integrates with CRM, Zapier (5,000+ apps), and other business tools for seamless operations.
Multilingual Support: Capable of engaging customers in over 80 languages for global reach.
Detailed Reporting: Provides comprehensive engagement reports and conversation history for insights.

Use Cases

Automating 24/7 customer support on websites.
Screening and qualifying leads from website visitors and phone calls.
Reducing spam calls and messages for businesses.
Enhancing PPC and social media ad campaigns with instant AI engagement.
Providing instant answers to frequently asked questions for various industries.
Scheduling appointments and managing bookings automatically.
Gathering customer contact information and feedback efficiently.

FAQs

What is Inbound GPT, and how can it help my business?

Inbound GPT is an AI-powered solution that automates customer interactions on your website and phone. It can answer questions, gather information, schedule appointments, and update your team in real-time, helping your business save time and focus on high-priority tasks.
How does Inbound GPT handle customer inquiries on my website?

Inbound GPT replaces traditional forms with AI-powered conversations. When customers visit your website, the AI agent interacts with them in real time, answering questions, gathering necessary details, and scheduling appointments or directing them to the right person.
Can Inbound GPT help reduce missed calls at my business?

Yes! Inbound GPT answers phone calls 24/7, eliminating the need for voicemail or answering services. It screens calls, handles routine inquiries, and ensures that every important call is attended to, even after hours or when your team is busy.
How does Inbound GPT protect my team from spam and telemarketing calls?

Inbound GPT uses advanced conversational AI to screen phone calls and messages, filtering out spam, telemarketers, and unwanted inquiries. This allows your team to focus on real customer interactions.
Is Inbound GPT customizable for my business’s branding?

Absolutely! Inbound GPT can be fully customized to reflect your business’s branding, including the appearance and tone of the AI agent. This ensures a consistent and professional experience for your customers.