Support AI vs Inbound GPT Detailed comparison features, price

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

Inbound GPT

Inbound GPT provides businesses with 'Sam,' an advanced AI agent engineered to manage customer interactions across multiple digital touchpoints. This system automates responses on websites, handles incoming phone calls with a human-like voice, and engages with users through online advertising channels. By analyzing website content and business information, Sam develops an in-depth understanding of products, services, and brand voice to provide accurate and personalized responses.

The platform is designed to streamline customer communication by answering common questions, qualifying leads through targeted inquiries, and gathering essential contact information. Sam offers real-time updates and engagement reports to the business team, ensuring prompt follow-ups and efficient lead management. It also features capabilities like spam filtering, lead scoring, and seamless integration with various business tools to enhance overall operational efficiency and customer experience.

Pricing

Support AI Pricing

Freemium

From $29

Support AI offers Freemium pricing with plans starting from $29 per month .

Inbound GPT Pricing

Freemium

From $49

Inbound GPT offers Freemium pricing with plans starting from $49 per month .

Features

Support AI

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

Inbound GPT

AI-Powered Conversations: Engages website visitors with AI, answers questions, gathers customer details, and supports team handoff.
24/7 AI Phone Answering: Answers calls with a human-like voice, screens telemarketers, qualifies callers, and provides detailed call summaries.
Multi-Channel Integration: Connects with Google Business Profile, PPC campaigns, social media ads, and offers website chat.
Advanced Knowledge Base & Training: Learns from website content and business data to provide accurate, context-aware responses.
Real-Time Lead Management: Includes lead scoring, location-based notifications, and instant alerts to the team.
Customization & Branding: Offers custom branding, custom domain usage, and white-label options for agencies.
Workflow Automation: Integrates with CRM, Zapier (5,000+ apps), and other business tools for seamless operations.
Multilingual Support: Capable of engaging customers in over 80 languages for global reach.
Detailed Reporting: Provides comprehensive engagement reports and conversation history for insights.

Use Cases

Support AI Use Cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

Inbound GPT Use Cases

Automating 24/7 customer support on websites.
Screening and qualifying leads from website visitors and phone calls.
Reducing spam calls and messages for businesses.
Enhancing PPC and social media ad campaigns with instant AI engagement.
Providing instant answers to frequently asked questions for various industries.
Scheduling appointments and managing bookings automatically.
Gathering customer contact information and feedback efficiently.

FAQs

Support AI FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.
What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.
Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.
Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.

Inbound GPT FAQs

What is Inbound GPT, and how can it help my business?

Inbound GPT is an AI-powered solution that automates customer interactions on your website and phone. It can answer questions, gather information, schedule appointments, and update your team in real-time, helping your business save time and focus on high-priority tasks.
How does Inbound GPT handle customer inquiries on my website?

Inbound GPT replaces traditional forms with AI-powered conversations. When customers visit your website, the AI agent interacts with them in real time, answering questions, gathering necessary details, and scheduling appointments or directing them to the right person.
Can Inbound GPT help reduce missed calls at my business?

Yes! Inbound GPT answers phone calls 24/7, eliminating the need for voicemail or answering services. It screens calls, handles routine inquiries, and ensures that every important call is attended to, even after hours or when your team is busy.
How does Inbound GPT protect my team from spam and telemarketing calls?

Inbound GPT uses advanced conversational AI to screen phone calls and messages, filtering out spam, telemarketers, and unwanted inquiries. This allows your team to focus on real customer interactions.
Is Inbound GPT customizable for my business’s branding?

Absolutely! Inbound GPT can be fully customized to reflect your business’s branding, including the appearance and tone of the AI agent. This ensures a consistent and professional experience for your customers.