What is Level?
Level provides a comprehensive Remote Monitoring and Management (RMM) solution aimed at simplifying IT operations for various sectors including IT departments, MSPs, healthcare, and education. It centralizes multiple IT management functions into a single, intuitive interface, enhancing efficiency and reducing complexity. The platform focuses on saving time through intelligent automation, enabling teams to handle repetitive tasks swiftly and focus on strategic initiatives.
Core capabilities include seamless remote device control, detailed inventory and asset tracking, non-disruptive background management for updates and configurations, and automated patch management to maintain system security and compliance. Level also offers proactive monitoring with customizable alerts and automatic remediation capabilities to ensure system stability. Furthermore, it incorporates powerful scripting tools for enhanced efficiency and comprehensive security measures, including P2P end-to-end encryption and multi-factor authentication for remote connections.
Features
- Automations: Handle repetitive tasks quickly using an intelligent automation engine with event-based triggers and conditional workflows.
- Remote Control: Access and control devices from anywhere with secure, fast, P2P end-to-end encrypted connections.
- Inventory and Asset Tracking: Maintain a detailed catalog of IT assets, including hardware specifications and installed software.
- Background Management: Deploy updates and configurations silently without interrupting end-user operations.
- Monitoring and Alerting: Proactively monitor systems, receive alerts for anomalies, and utilize automatic remediation.
- Patch Management: Automate patch deployment, track progress, and maintain compliance across systems.
- Scripting: Utilize powerful scripting tools to enhance operational efficiency.
- Security: Employ comprehensive security measures, including multi-factor authentication and access controls.
- Reporting and Disk Encryption: Access powerful reporting tools and utilize disk encryption automation actions.
Use Cases
- Simplify IT operations for internal IT departments.
- Optimize RMM processes for Managed Service Providers (MSPs).
- Manage endpoints securely within the healthcare sector.
- Streamline EdTech management for educational institutions.
- Automate infrastructure tasks for DevOps teams.
- Manage and secure Internet of Things (IoT) devices.
FAQs
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Is there a free trial available?
Yes, you can try Level for free for 14 days. A free, personalized 30-minute onboarding call is also offered. -
How does billing work at Level?
Level uses a usage-based system, charging $2 per endpoint each month with a minimum charge of $20 per month. Billing reflects the previous month's peak device usage. -
Are there any contracts or lock-in periods with Level?
No, Level operates on a month-to-month basis without contracts or lock-in periods. -
Does Level have any hidden fees, such as onboarding or setup charges?
No, Level has no hidden fees for onboarding or setup. The pricing is $2 per endpoint per month, with a $20 minimum monthly charge. -
Are there any special discounts?
Yes, Level offers a 10% discount to non-profit and government organizations when they choose to pay annually.
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