CoSupport AI
What is myReach?
myReach is a comprehensive AI solution designed to revolutionize company knowledge management and customer engagement. The platform offers two main products: myKnowledge for centralizing and organizing company information, and myGenie for AI-powered chatbot support trained on company data.
The solution provides advanced features including semantic search, unlimited data source integration, and secure information management with ISO/IEC 27001:2022 certification. It enables businesses to streamline their knowledge base while reducing support costs and enhancing team productivity.
Features
- Semantic Search: Advanced natural language search capabilities
- Data Integration: Unlimited data source connectivity
- Storage Management: Flexible storage options from 5GB to unlimited
- AI Processing: OCR, audio transcription, and image object detection
- Security: ISO/IEC 27001:2022 certified with AES-256 bit encryption
- Team Collaboration: Multi-user access with roles and permissions
- Custom Integration: API support and custom implementation options
Use Cases
- Knowledge base management
- Customer support automation
- Lead generation and engagement
- Team collaboration and information sharing
- Document organization and search
- Sales process optimization
- Internal communication improvement
How It Works
Centralize Information
Upload and organize your company's information from various data sources
AI Processing
The system processes and indexes the information using advanced AI capabilities
Access and Collaborate
Team members can search, access, and collaborate on the organized information
FAQs
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What are the key benefits of using myReach?
myReach helps save up to 75% of time, reduces support costs, enhances team productivity, generates leads, boosts customer engagement, increases sales, and streamlines knowledge management. -
What are the main products offered by myReach?
myReach offers two main products: myKnowledge for knowledge management and myGenie for AI agent support and chatbot functionality. -
What security certifications does myReach have?
myReach is ISO/IEC 27001:2022 certified and uses AES-256 bit encryption for data protection.
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