CoSupport AI
What is Pony Express HQ?
Pony Express HQ streamlines text message marketing with a robust platform designed for effortless bulk SMS and MMS communications. Users can manage large contact groups, automate notifications, collect opt-ins, and maintain direct two-way conversations, all from a secure online dashboard accessible via computers, tablets, or mobiles. The system boasts intuitive setup with no coding or training required, making it ideal for non-technical teams.
The platform provides highly competitive rates—charging just 1 cent per text—without contracts, subscriptions, or hidden fees. Every user receives a dedicated US local or toll-free number, unlimited keywords and groups, and can upload contacts in bulk. With compliance-focused design, credits never expire, and flexible pay-as-you-go options support marketing campaigns of all sizes within the U.S.
Features
- Bulk SMS/MMS Messaging: Send and receive mass text and picture messages with ease.
- Pay-As-You-Go Pricing: Flexible, no-contract model with credits at 1 cent per text and rollover credits.
- Unlimited Groups and Keywords: Create unlimited SMS groups and marketing keywords at no extra charge.
- Dedicated Phone Numbers: Choose a free U.S. local or toll-free phone number for campaigns.
- Two-Way Communication: Allow private recipient replies and manage responses individually from the dashboard.
- Automated Opt-In and Opt-Out: Easily collect subscribers and manage compliance with opt-out features.
- Bulk Contact Upload: Import contacts by uploading CSV files for quick setup.
- Free Message Forwarding: Forward responses to your personal phone at no extra cost.
- Dashboard Accessibility: Manage campaigns from any computer, tablet, or mobile device.
- Secure & Compliant: Data privacy prioritized with zero spam tolerance and TCPA compliance guidance.
Use Cases
- Launch local retail promotions via bulk SMS notifications.
- Send appointment reminders and confirmations for healthcare providers.
- Mobilize nonprofit and religious groups with event updates and alerts.
- Distribute sales alerts and discount codes for e-commerce marketing.
- Collect opt-ins and grow subscriber lists for small business outreach.
- Coordinate internal team communications for organizations.
- Send emergency alerts and last-minute notifications in education settings.
- Engage customers with exclusive offers and loyalty program updates.
FAQs
-
How much does it cost to send text messages?
Pony Express HQ charges 1 cent per SMS and 2 cents per MMS, with no monthly or subscription fees. Users purchase prepaid credits that roll over and never expire. -
Is technical knowledge required to set up Pony Express HQ?
No technical knowledge or coding is necessary. Simply sign up, choose a dedicated number, upload your contacts, and begin messaging from the dashboard. -
Can subscribers opt-in and opt-out easily?
Yes. Subscribers can join via keywords or web forms and opt-out anytime by texting 'STOP' or similar default keywords, in compliance with legal requirements. -
Can this service be used outside the United States?
Currently, Pony Express HQ's bulk SMS and MMS messaging service is available only within the United States. -
Are discounts available for nonprofits?
Yes, verified nonprofit organizations can receive 1,000 free text credits by submitting their 503(c) form.
Related Queries
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Pony Express HQ Uptime Monitor
Average Uptime
100%
Average Response Time
170 ms
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