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What is Propello Cloud?
Propello Cloud enables businesses to rapidly launch and efficiently manage customer loyalty programs through its cloud-based, white-label platform. Integrating AI and machine learning, the solution delivers tailored rewards and incentives by dynamically targeting users with hyper-relevant experiences, ultimately aiming to boost customer acquisition, retention, and brand loyalty.
The platform offers seamless access to a global network of over 1,000 partner brands for reward content, alongside robust member and campaign management tools. Companies benefit from an intuitive, no-code setup, advanced analytics, gamification options, and ongoing marketing support, all designed to maximize lifetime customer value while minimizing in-house resource demands.
Features
- AI-Driven Personalization: Delivers hyper-relevant rewards based on user behavior and tier.
- White-Label Platform: Customizable branding, messaging, and full control over program design.
- No-Code Setup: Quickly launch customer reward portals without the need for in-house development.
- Vast Partner Network: Instant access to rewards from over 1,000 global brands.
- Campaign Management: Automate and manage campaigns, including referral and tiered programs.
- Advanced Analytics: Track engagement, campaign effectiveness, and partner performance.
- API-Based Reward Engine: Configure and trigger incentives through integrated workflows.
- Marketing Support: Ongoing onboarding, campaign, and communication support from loyalty experts.
- Custom Integration: Seamless customer imports and workflow automation via Zapier integration.
- Gamification Add-Ons: Options for gamification elements to increase engagement.
Use Cases
- Launching a customized white-label customer loyalty program for an enterprise brand.
- Automating personalized reward triggers for customer behaviors like renewals or referrals.
- Enhancing retention and segment engagement with tiered incentives.
- Integrating partner offers and digital vouchers into existing marketing campaigns.
- Running acquisition and conversion campaigns with reward-based incentives.
- Managing B2B or B2C client loyalty for telecom, insurance, gyms, and memberships.
- Analyzing customer behavior to optimize upsells and cross-sells.
FAQs
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How quickly can a loyalty program be set up?
The Propello Cloud platform can be technically set up within 24 hours, with full program launch and offer preparation typically completed in under two weeks. -
Is onboarding and marketing support available?
Yes, onboarding and ongoing marketing support are available to ensure smooth program launch and effective campaign management. -
Can I add my own offers to the platform?
Yes, you can promote your own offers and services or modify existing rewards to match your audience's needs. -
Does the platform require a lot of internal development resources?
No, Propello Cloud minimizes technical requirements, enabling a quick setup with only minimal internal development needed. -
Are set-up fees required in addition to the subscription?
Yes, a one-time setup fee is required for platform customization and launch.
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