CoSupport AI
What is Proptor?
Proptor delivers a robust platform designed to streamline the entire operations management cycle for businesses. It caters to various roles, from managers to technicians and customers, enhancing efficiency through maintenance insights, predictive analysis, and CMMS visualization. The system facilitates smoother workflows by automating inspection and audit processes, reducing paperwork and errors while ensuring standardized data collection and compliant reporting.
The platform effectively manages ticketing workflows via a unified system, minimizing costs and improving response times for customer or staff-raised issues. It simplifies asset management by consolidating detailed histories, costs, and life cycles for effective tracking and automates preventive maintenance schedules. Additional capabilities include cloud-based inventory management with automated alerts, intelligent meter data logging for utilities, flexible employee training delivery, and comprehensive survey tools for gathering feedback.
Features
- Intelligent Inspections: Automate inspection and audit processes on mobile devices, reducing errors and ensuring compliance.
- Work Order Management: Streamline ticketing workflows, manage complaints, and facilitate team collaboration for real-time resolution.
- Asset Management: Consolidate asset history, manage costs, track life cycles, and handle preventive maintenance scheduling.
- Inventory Management: Track stock levels, monitor consumption, manage replenishment, and receive automated alerts.
- Meter Readings: Log electricity, water, fuel, and other asset consumptions, track expenses, and monitor readings.
- Predictive Analytics: Utilize historical data to gain insights into assets, personnel, and overall company performance.
- Team Training: Deliver training content in various formats via a cloud-based platform and track employee progress.
- Surveys: Create and manage questionnaires for tenants, customers, or staff to gather feedback.
Use Cases
- Automating facility inspections and audits.
- Managing maintenance work orders and technician assignments.
- Tracking asset lifecycle, costs, and depreciation.
- Implementing and scheduling preventive maintenance programs.
- Controlling inventory levels for maintenance spares and parts.
- Monitoring utility consumption and tracking related expenses.
- Gathering feedback through customer and tenant surveys.
- Delivering and monitoring employee training programs.
- Analyzing operational data for performance improvement.
- Streamlining communication between management, technicians, and tenants.
FAQs
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Does Proptor provide a complimentary trial version?
Trial versions are offered under specific circumstances. Please contact [email protected] for inquiries. -
What defines a user in Proptor?
A user is an individual who accesses the Proptor web or mobile application, including roles like technicians and administrators. It is advised that each technician has a unique user ID. -
Is Proptor compatible with other software applications?
Proptor provides REST APIs for integration management and comes with built-in integrations for Power BI, Tableau, Dropbox, Google Drive, and Monnit. -
How secure is the Proptor platform?
Proptor hosts data in certified and secure data centers with physical and digital security safeguards, adhering to ISO 27001 and SOC2 compliance standards. -
Is there a minimum contract duration for Proptor?
The standard contract duration is 12 months (annually). However, there is flexibility to cancel the contract without penalties under specific circumstances.
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Proptor Uptime Monitor
Average Uptime
100%
Average Response Time
1003.1 ms
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