CoSupport AI
What is Queue-it?
Queue-it is a virtual waiting room solution designed to manage and control sudden surges in online traffic for critical sales, registrations, and events. By acting as a buffer during peak demand, the platform prevents website crashes, overselling, and slowdowns while delivering a transparent and fair experience for end users.
The service offers advanced traffic management, bot mitigation, and customizable waiting experiences, ensuring website stability and uptime. With integrations that fit seamlessly into existing tech stacks and compliance with major data privacy standards, organizations across industries can trust Queue-it to handle their mission-critical days efficiently and securely.
Features
- Virtual Waiting Room: Buffer and control web traffic during peak events to prevent crashes and overselling.
- Real-Time Traffic Control: Manage the flow of visitors and protect every critical touchpoint on web or mobile platforms.
- Bot & Abuse Protection: Slow down, block, or challenge bots with advanced randomization and unique visitor identification.
- Fair Access Mechanisms: Offer FIFO, randomization, and prioritization to ensure equitable treatment for all users.
- Customizable End-User Experience: Communicate queue positions, estimated wait times, and provide brand-aligned messaging.
- Instant Integration: Integrate quickly with 25+ connectors across edge, server-side, and client-side environments.
- Transparent Analytics & Insights: Monitor and adjust events with real-time analytics, traffic adjustments, and sales progress reporting.
- Compliance: Ensures GDPR & CCPA compliance by not handling sensitive data directly.
- Flexible Event Coverage: Use for single events, packages of events, or continuous annual subscriptions.
- 24/7 Support: Access to online traffic specialists and advanced event support options.
Use Cases
- Managing high-traffic e-commerce sales or product launches
- Handling online ticket onsales for concerts, sports, or entertainment
- Supporting public registrations such as government or university sign-ups
- Accommodating education registration events or course enrollments
- Ensuring uptime during financial promotions or online banking events
- Mitigating traffic spikes from holiday and flash sales
- Controlling unexpected web traffic surges for various industries
FAQs
-
What factors influence Queue-it's pricing?
Queue-it’s pricing scales with your needs and depends on your traffic volume, usage frequency, and selected features, ensuring cost-effective solutions for events of any size or occurrence. -
Do I need to sign a long-term contract?
No, Queue-it offers flexible options without requiring long-term contracts, including one-off events, event packages, or annual subscriptions for ongoing coverage. -
Is there a setup fee for using Queue-it?
A one-time implementation fee applies to Enterprise and Pro tiers, including personalized onboarding and dedicated support. Smaller tiers do not incur a separate implementation fee. -
What technical support does Queue-it provide?
Queue-it provides 24/7/365 access to experienced online traffic specialists, with additional enhanced support options available for advanced guidance and real-time event monitoring. -
How quickly can Queue-it be integrated?
Queue-it can be integrated in under one day using a range of connectors designed to fit edge, server-side, or client-side environments without processing sensitive data.
Helpful for people in the following professions
Queue-it Uptime Monitor
Average Uptime
100%
Average Response Time
105 ms
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