CoSupport AI
What is Responster?
Responster provides a powerful online platform for creating, sharing, and analyzing engaging surveys. Designed for businesses seeking actionable feedback, it equips users with an array of question types, advanced logic, customizable themes, and branding options. Surveys can be distributed via web, mobile, social media, and embedded directly into websites, ensuring broad reach and seamless respondent experience.
The platform features in-depth analytics, real-time reporting, and text response analysis to quickly uncover trends and insights from survey data. With options for managing multiple users and roles, Responster streamlines feedback collection across various scenarios including customer satisfaction, employee engagement, events, and product research, all within a secure, centralized workspace.
Features
- Unlimited Surveys: Create and distribute unlimited surveys on all plans.
- 15+ Question Types: Includes smileys, multiple choice, matrices, rating scales, and more.
- Advanced Logic: Conditional branching and skip logic adapt survey flow to responses.
- Themes & Branding: Customizable templates and company logo integration.
- Mobile & Kiosk Support: Surveys run natively on iOS, Android, browsers, and kiosks.
- Embed & Social Sharing: Distribute surveys via web embeds and social media.
- Automatic Reports: Receive scheduled reports with survey insights via email.
- Text Response Analysis: Built-in word cloud tool to identify key trends in open responses.
- Role Management: Multi-user and permission-based survey collaboration.
- Data Export: Export survey data in CSV, Excel, and PDF formats.
Use Cases
- Collecting customer satisfaction and feedback after services or purchases.
- Measuring employee engagement within organizations.
- Gathering attendee insights post events or conferences.
- Conducting product and marketing research surveys.
- Using kiosk surveys for in-location customer experience assessment.
- Analyzing text responses for trend identification.
- Exporting survey results for third-party business intelligence tools.
FAQs
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What types of surveys can I create with Responster?
You can create customer feedback, employee engagement, event, conference, product, and marketing surveys using a variety of question types and design options. -
Can surveys be embedded into websites or shared on social media?
Yes, Responster surveys can be easily embedded into websites and shared on social media platforms directly from the survey builder. -
Is it possible to export survey data for further analysis?
Survey data can be exported in CSV, Excel, or PDF formats for use in third-party tools or sharing results. -
Does Responster support mobile and kiosk-based surveys?
Responster surveys are fully compatible with browsers, iOS, Android devices, and interactive kiosks. -
What reporting features are available?
Automatic summary and individual reports are available, along with scheduled email reports and text response analysis.
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