CoSupport AI
What is Serif?
Serif functions as an AI-powered executive assistant specifically for Gmail users, aiming to significantly reduce the time spent managing emails. It operates by automatically learning the user's unique writing style and voice from their past correspondence. Based on this learned context, Serif proactively drafts email replies, presenting them directly within the Gmail interface for review.
Upon opening their inbox, users find pre-written drafts ready for emails requiring a response, allowing for quick review, minor adjustments if needed, and sending. Beyond drafting, Serif organizes the remaining emails using actionable labels, helping users quickly identify priority messages. It also filters out spam, marketing emails, and other unwanted messages to maintain a cleaner, more manageable inbox. This seamless integration into the existing Gmail workflow eliminates the need to learn a new tool, while adhering to security standards, including CASA Tier 2 accreditation and verification by a Google-designated third-party auditor.
Features
- Automatic Reply Drafting: Creates ready-to-send email replies based on learned context and user voice.
- AI-Powered Inbox Organization: Automatically sorts emails into actionable labels for easy identification.
- Spam & Junk Filtering: Removes spam, marketing emails, and AI junk to keep the inbox clean.
- Personalized Voice Learning: Learns the user's unique writing style from past emails.
- Seamless Gmail Integration: Drafts and features appear directly within the standard Gmail interface.
- Security & Privacy Focused: CASA Tier 2 accredited and audited by a Google-designated third party.
Use Cases
- Managing high-volume email inboxes efficiently.
- Reducing time spent composing and replying to emails.
- Maintaining a consistent and personal tone in email communication.
- Improving email response times.
- Organizing and prioritizing emails automatically.
- Filtering unwanted emails like spam and marketing messages.
FAQs
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What is an Accepted Draft?
An Accepted Draft is a draft created by the assistant that you send with less than 20% of the words changed. Only Accepted Drafts count towards your monthly quota. -
Does Serif send emails on my behalf?
No, Serif only drafts responses for you to review and send. It will never send emails automatically on your behalf. -
How does the assistant train on my emails?
To train, the assistant reads your past emails once to create a Knowledge Base. This base contains everything needed to draft responses to new emails, without saving or storing your original emails. -
How can I remove Serif if it doesn't work for me?
You can remove the assistant at any time. Your Gmail account will return to its normal state, and no further drafts will be created.
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