CoSupport AI
What is ShipBob?
ShipBob is an end-to-end fulfillment provider designed to empower ecommerce businesses with efficient inventory management, order fulfillment, and streamlined shipping. Its platform enables merchants to connect their online stores, distribute inventory across 60+ global fulfillment centers, and leverage automated systems for accurate, fast deliveries worldwide.
ShipBob offers advanced solutions including two-day shipping, real-time inventory tracking, returns management, customized unboxing experiences, and robust integrations with major ecommerce platforms and ERPs. Whether serving direct-to-consumer or B2B orders, ShipBob provides scalable fulfillment technology and hands-on support to optimize operations and drive business growth.
Features
- Global Fulfillment: Access to 60+ fulfillment centers across the world
- 2-Day Shipping: Fast, reliable delivery across the continental US
- Inventory Distribution: Automated inventory placement throughout multiple regions
- Real-Time Tracking: Monitor inventory and shipments live via an integrated dashboard
- Returns Management: Streamlined returns process with optional label purchasing
- Customized Unboxing: Support for branded boxes, mailers, and unique packing experiences
- Omnichannel Integration: Connects to 50+ ecommerce, ERP, and sales channel platforms
- B2B & EDI Fulfillment: Automated support for wholesale, EDI-compliant orders
- Transparent Pricing: Straightforward fulfillment and shipping cost structure
Use Cases
- Scaling ecommerce order fulfillment across multiple regions
- Reducing shipping costs and delivery times by distributing inventory
- Managing returns efficiently for higher customer satisfaction
- Providing a custom-branded unboxing experience for online shoppers
- Expanding into international markets with global shipping solutions
- Integrating multiple ecommerce platforms and sales channels into one fulfillment system
- Supporting B2B or wholesale orders requiring EDI compliance
FAQs
-
Does ShipBob offer international shipping outside of the US?
Yes, ShipBob can ship orders to more than 250 destinations and has fulfillment centers in the USA, Canada, the UK, Australia, and Europe. -
How much does ShipBob’s software cost?
ShipBob’s software is completely free for all customers, including all turnkey integrations. -
Can merchants use their own branded boxes with ShipBob?
Yes, merchants can use their own custom branded boxes, mailers, and inserts by paying to store them. -
Does ShipBob offer returns management?
Yes, ShipBob offers returns management as a value-added service, with a flat fee applied only when returns are received at their fulfillment center. -
Which shipping carriers does ShipBob negotiate rates with?
ShipBob has negotiated bulk discounts with UPS, USPS, FedEx, DHL, and many others for both domestic and international rates.
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